5 Steps to Create a Better Customer Experience - Katie Mares - NADA LIVE 2020

move. crush. count. went LIVE! That’s right, host Scott Joseph took the #MCC crew to NADA 2020 and interviews the industries top performers to find out exactly what they are doing to move the needle.

In this episode, we sat down with Katie Mares, the author of Earning HER Business & an expert in customer experience!

Katie reveals her 5 steps to creating a better customer experience that will keep customers coming back to your store time and time again.

Tune in to get learn what you can do right now to create a better experience for your customers and clients!

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Scott Joseph is the founder and CEO and J&L Marketing. He has seen great success in his business career and is now searching the world to find the most successful people in their industry to find out what they do to differentiate themselves in today’s market. Join us in our journey to discover the best strategies used by the most successful entrepreneurs in the world!