How to Reset Your Password on PS5

Learn how to reset your account password on a PS5 console and how a parent can change the password for their child's account.

Identity verification may be required before you can reset your account password. Check out this article for more help if you're unable to verify your identity:

[pepperonionsoup]

This would be useful.. if I find a PS5 to buy :D

[ubermass]

we need guide on how to get one 1st :D

[peterGchaves]

Good, but when will Sony Reset the stocks?? 😔

[the_gaming_master]

This would be helpful if the email actually sent

[schoellhorn]

I'm really hyped for Horizon Zero Dawn in Play at Home!

[dee-]

What if I’m already signed in and want to reset the password and forgot the password with the current account

[_FREAK]

Waiting for a video title to say *"how to buy a ps5"*

[DubaiPrince]

Whos watching this and doesn’t even need to change their password?

[alexpro]

What’s the point of telling me this if I still can’t get one

[zayyan]

We need to be able to change the theme of our ps5's

[statik]

We need a sequel for how to play a used game

[gaellebounou]

Thanks for the help it was very helpful❤❤❤

[geo_o]

waiting for 3 years until people can actually get it

[Lashor_]

Oh look a PS5 video, this is more rare than a PS5 console

[BruceLewis-ve]

1:21 They need real people on the phone to make sure we can understand more than these computers

[markycupko]

Hey Sony, what’s with the CMOS time bomb on PS3, PS4 and PS5 consoles, it would be nice if you could finally address that question.

[punkrocker]

If only I own the PS5 I still have my old PS4 from 2013 or 12

[Fmac]

if a change a password can i get the ps5?

[mecre]

Okay this is helpful for everyone but to me I am not getting emails at all what should I do

[circuitboardsushi]

Don't reset your password unless you are ready for 2 factor authentication. You only need DOB to verify your identity when resetting the password. But this doesn't work for 2 factor authentication. I no longer use my old phone number and I don't have backup codes. I seem to be completely out of options.