The Expert: IT Support (Short Comedy Sketch)

What is the funniest tech support call you have had? Any other interesting nuances of your business life? Let us know in the comments!

Starring: Orion Lee, Alex Wadham & Anna O'Grady

Directed by Lauris Beinerts
Screenplay by Lauris Beinerts
Story by Orion Lee & Lauris Beinerts
Based on characters created by Alexey Berezin
Producers: Michael Bel Gil & Damien Beaton
Executive Producers: Orion Lee & Lauris Beinerts
Director of Photography: Matt Riley
Production Designer: Catiana Becker
Costume Designer: Sabina Piccini
Editor: Connor Snedecor
1st Assistant Director: Archie Hollway
1st Assistant Camera: Matt Tregoning
2nd Assistant Camera: Joanne Smith
Sound Recordist: Xan Márquez Caneda
Gaffer: Pete Carrier
Make-up Artist: Sabrina Garside
Sound Designer: James Bryant
Colourist: James Willett

Equipment provided by Picture Canning & CARRIER-media.
Shot on location at Runway East.
Special Thanks to Evan Simmonds, Lee Zhuo Zhao, Natasha Larkin & Spike O'Connell.

A Constellation Creatives, FILM 0.1 & Meshes production.
(c) 2018.

We made this video using:
- Quite a lot of paper (A4 if you ask)
- A working printer that just wouldn't work
- Three strings attached (fishing wire, to be more precise)
- A fidget spinner

Who here has a bad boss? Annoying boss? Have you been asked to do a funny task? What is your working life balance? Share with us your latest office talk!

Funny short comedy films / sketches / skits & any other videos / movies made by Lauris Beinerts.
If you like to laugh, subscribe for new (albeit irregular) videos!

Семь красных линий Гуманитарий и инженер Дизайнер и заказчик 工程师心里的痛只有工程师能懂 史上最悲催工程师 如何用透明笔画出红色线条

#ShortComedySketch #expert

[LaurisB]

For all the experts out there who can do absolutely anything they're asked to, this is the ideal garment for your office battles.

[Aranimda]

You have selected option Unfortunately, there is no such option available in our menu. Please listen carefully as we repeat the available menu options and try again.
For e-mail related issues, please press 1. ...

[nikkoXmercado]

How are these sketches considered 'comedy' sketches while they're clearly PSYCHOLOGICAL HORROR?

[IAmPattycakes]

As the IT person turned printer repairman for my company, I love the seemingly insane shit he does to get it to work for him. That feeling of conquering the paper breathing dragon never gets old.

[robertrosenthal]

At one place I worked, I was about 20 feet away from the IT guys. My email stopped working so I walked over to IT, but they had just started a new thing that they'd only support you through email, and they had closed & locked their door.
So I called them.
I try to tell him that my email is down, but he interrupts me to tell me in a rather snotty voice that they will only take support requests via email.
At this point I'm rather ticked, and in a rather loud voice that everyone on the floor could hear, even the IT people behind their locked door, "I can't send you an email about my email being down because my email is down!".
By the next day their new email only support policy was gone, and things were back to normal.
As to my email, it was fixed in 2 minutes. Turns out IT had screwed it up when they messed with the email server earlier that day.

[chompet]

Can we take the time to appreciate how good the cinematography is?

[noobFPV]

You would think this is a joke. It is not. This is how world operates.

[lorenzobraschi]

It is absolutely horrifying how incredibly accurate this series is.

[JuryDutySummons]

Are you sure this isn't a documentary?

[eagledove]

I'm really starting to bond with this Expert guy. He's experiencing all the things that I have to experience every single day of my life.

[steverogers]

clearly he just needs to print every frame of the video and arrange them in a flipbook.

[andrejmajstorovic]

I cant watch these anymore, they give me anxiety of how real they are

[mimiwilson]

Anderson is becoming my favorite character of all time! Poor Anderson. "If you are looking for an attachment and there is no attachment press 13" hahahahaha

[dropscents]

The crucial mistake was at 0:17, because the only sane answer would have been: "Nope. No original file, no work from me, because I will not waste my time with typewriting. If you are too much in a hurry to do your work properly, then I don't have time to do it for you".

We sometimes have to deal with doctors in our ward who think along similar lines, i.e. "nurses are my personal slaves on which I can dump any task which I deem to be too low for me" (usually ones that fill in for others, doing an internship or the like). The usual cure is to keep such snowflakes completely out of the loop about anything that's going on in our ward and completely bypass them while doing our job, and (very important) "forgetting" to invite them to any relaxing and entertaining after-work activities of our team.
Usually takes about one to two weeks until they get the message and start being more cooperative.

[MrCter]

The pyramid on mr Anderson's desk makes me suspecting that after all he still uses the left angles

[ainabexell]

This was too real, and as someone working as tech support for printers, I can totally understand the frustration from the end user! Trust me - I have training and sometimes even I don't know what I'm doing

[PietroGrandi]

These "the expert" series makes me feel like "black mirror"

[LaurisB]

Check out the other episodes of The Expert: Square Project!

[Aoshimaro]

This made my pulse race and my blood pressure go up. Too accurate.

[MikkoRantalainen]

The last line was perfect! "This doesn't happen too often, we promise."