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Waiters Are Reading the Restaurant Table
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Restaurants both high-end and casual say the secret to quality service is the wait staff's ability to "read the table." Eateries are training their servers to gauge immediately which diner is the power broker, which group is in a hurry, which table needs hand-holding. How diners are treated may depend upon what signals, knowing or unknowing, you send your server. Reading guest cues is part of a trend in more personalized service at restaurants including Denny's and T.G.I. Fridays. Sarah Nassauer has details on Lunch Break.
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