Problem Management Process - Learn and Gain | Explained using a Blue Screen Error

Learn and Gain - Problem Management.
Basics on Problem Management, ITIL

Thanks
Learnandgain

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[bamsk]

this is really very nice and explain all the details in a short timing very well manner.

[manishkashyap]

Awesome Explanation part is really very good

[maheshp]

Simple and clear video serves its purpose. Thank you.

[jairamsrs]

Explained in simple terms with examples... Nice video !!

[Harrysasan]

Awesome.. Splendid.. Very Nice Video.. Thanks Purshotam :)

[nidadavolu]

Good information Purushothaman. Easy to understand and co-relate.

[narasimhulumunigolla]

It's simple exp  easy  to understand .

[manojgeetha]

Good one Purush..Simple and Easy to understand.

[veeranmatmari]

Yes, we had a clear understanding ....

[siva]

Hi Purushotham,  I really well understood, which u given explained to us in simple way..which is really very informative for all for facing any interviews related to ITIL..thank u so much..

[NaveenKumar-nmct]

Excellent explanation, Thank you so much purshothaman.
Can you please share Incident Management video with example

[netherixplatinumking]

Anyone notice how long his name is...but when he pronounces his name..it sounds like they each have 1 syllable???? Good vid!

[golamanik]

Hey Purushothaman D - In this video - incident = Help desk / servoce desk, tier 1 and people who deal with Problem management and change the hardware (Display driver in this case) is - tier 2/3, is this how it is? thanks

[prathaprajendra]

Good one bro...what are the common questions asked when we have an interview in any IT company?
Like INCIDENT MANAGER, PROBLEM MANAGER, CHANGE MANAGER and many more.

[PurushothamanDLearnandgain]

@Vishal Bhulani: Problem is always the underlying cause of an incident. Incident is a deviation from its normal way of operation, why does it deviate trigger problem management process of identifying the cause. Problem is different from Problem Management Process. Problem Management process is initiated once an Incident is triggered. Event management help identify potential problem points, even before an incident is triggered.

[visheshbhulani]

0:48 to 0:57.. Shouldn't it be the opposite?..