How To Close More Deals 🤝

Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!

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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

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Thanks for watching!

[jeffrussell]

he gives a great master class ...he negotiated the freedom of hostages in the Philippines with Great success ...No is a more powerful answer than Yes

[SevenAnomone]

Started using this at work...and it works. Im a product manager, and you wouldn't believe how impactful this technique is with engineers.

[AdriennesHaus]

As a hired closer by profession; i 100% use and agree with the tactic. The old adage: “Every NO gets you closer to a yes” is not implying sales is a numbers game, it means this 🙌 get the NOs out and remove the objection, dont ‘evercome’ thrm

[fazole]

This is gold! I was in sales for short time, never learned this. I can spot most sales come ons a mile away, but this new. A good closer. If you try "always be closing" nowadays, people will close DOWN. 😅

[garyduckworth]

Very effective technique and still not going over the top with most people.

[ec]

Once you're aware of these tactics. You can spot people that are trying to manipulate you. This guy is a professional manipulator.

[medicever]

Is either a better choice? After I lay out the price and finance options, … 1. Talk between yourselves and tell how you want to move forward. Or 2. Are you opposed to getting this job on the schedule?

[shonnyogunfiditimi]

Just got his audiobook. I may have to buy the hard copy. It’s really good! ❤

[etofok]

I learned this when the book came out and from years of experience using it I can tell the tone and preframe are of paramount importance to use this. you can't just 'say' it, because at best you gonna sound weird af and at worst you'll blow it. technically you've it long before in this case but anyway.

[animtorfiddler]

Thanks for the perspective.
Probably comes from a lot of hard lessons.

[Sig]

I've been doing that for years now. It does work better

[alexandrevaliquette]

"You've got 60 second before she dies..."
"52 second..."

[SurpriseGuest]

This is great advice, watch me F it up

[DaveE]

What about “how do you feel about this?” I used that to negotiate volunteer job descriptions before and wouldn’t ask for a commitment till they felt good

[ryannickens]

Oh is this the new guy in my feed I'm supposed to take life advice from? Thanks YouTube

[lukaes]

I wonder if this is a quirk of the English language as whenever I speak with European speakers they generally say is this is correct, no? At first it was confusing but maybe it’s more pleasing to people generally

[liquidmagma]

"Do you disagree?" Yes.
"Is this a bad idea?" Yes
"Is this ridiculous?" Yes.
These guys always act like the answers in their narrative are always what they want to hear.

[paxcoder]

That's manipulative, isn't it?

[christianthompson]

Sure, it will work for the weak minded... but you come across as pushy.

[FollowMistressNurture]

Is there any reason you can't help me?