What Is UX Design? - A Full Overview

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What actually IS UX Design? How can you take an experience that already exists, and improve it for the user? In this video, one of our senior product / UX designers, Dee, defines the term 'UXD', and describes the 3 essential areas that make for GREAT User Experiences.

Dee offers practical examples of GOOD and BAD UX Design, and what the implications of each can be, along with insights of what you can expect to do in a UX Design role, based on her 10+ years of experience in the UX industry!

How do you define UX / User Experience Design?! What insights can you offer on getting started in the industry? Share your thoughts in the comments below!

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🔎Key points in the video:

00:46 What Is UX Design
02:00 Factors Involved in UX Design + Example
04:07 The Core of UX Design (It's ALL About The User
04:51 Examples of Bad UX Design
05:58 What Does The UX Process Look Like
07:41 The Four BASIC Key Steps
07:56 What Would I Actually Be Doing As A UX Designer
11:27 Bloopers / Outtakes

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What Is UX Design? - A Full Overview

[AJSmart]

Hey there, do you agree with our definition and examples of UX Design?! How would you define your UX role in 2020?
Please share your thoughts and insights in the comments below!
.
If you want access to exclusive UX / UI design resources, links and commentary - sign up for our FREE (and non-spammy!) weekly newsletter here: 👇
.
Also if you haven't already, subscribe to our Youtube channel for weekly UX / UI / Career / and Design Sprint videos:
.
Thanks for watching!

[jasonchinn]

I would have looked at the clear glass cup and thought, "That glass cup is gonna get hot", not knowing it's fancy double glass, and grabbed the white coffee cup.

[Virgo]

FINALLY someone who knows how to articulate what UX design is!!!! I wandered in the confusing forrest of UX/UI\Graphic for months until I finally started to understand. This was the last piece of the cake. Thank Thank you!! So well explained. Without the ya da ya da design talk language that most designers speak. LOVE this! Thanks a bunch.

[andigomez]

This is actually a really great summary of what UX design really is. I love that you mention that it is not a linear process at all.

[carmenvd]

I can't agree with the glass cup having a better user experience. I always avoid them. You can't feel how much the coffee or tea has cooled down, from the outside. I burn my mouth a lot on these glasses. 🙃

[TheSoundofTanay]

Don Norman's 'The Design of Everyday Things' is a good start for anyone trying to understand the basic design flaws in almost anything and everything around us.

[KelmoMusic]

One thing I find interesting is the 'desirability' aspect and how that will change from person to person. Some will desire the glass coffee cup because its functional and 'sexy' in a modern way, but some people will find the white mug more desirable, even though it's less 'usable, ' because it's a classic design - it makes people feel a certain way. So yes, the glass cup is a better user experience, because it covers all three areas, but no matter how good the user experience is, human behavior will ultimately determine which experience they choose. Sometimes one of those 3 areas will trump the other 2 for a person. I don't know what my point is here, but it was an interesting thought :P

[DinnyGreat]

Your explanation was a 1000x better than my college professor's lesson. It was super simple, straight to the point and short i appreciate the help thanks a lot.

[JosephAbarado]

I'm a graphic designer for 15+ years. I learned a lot from this video. Thank you!

[humansoftech]

My mom still thinks I'm going to be a doctor.

[michelepaludetti]

I'm glad that you didn't just speak about UX as web and app design. I see a lot of confusion on the web about this. A lot of people speaking about user experience but only referring to the website flow and appearance, when UX is way broader and part of every aspect of our life.

[sabinabavenlee]

i just wanted to say that i like the classic white coffee mug from this two)

[itstiffanyrachel]

I am considering switching to a career in UX and this was a phenomenal video! It actually answered a lot of questions I had in regards to the different roles and what that looks like. Thank you! 🙏🏾

[ubepurrin]

i like how totoro is usually present in ur vids

[ggadguy]

Finally! Someone that can explain the difference between UI and UX! Well done.

[clauseland]

Man you nailed it again. I love the fact you turned questioners, interviews, user journeys, ect into Understanding. There was a lot that fell into place for me right there. Thanks

[dragoboric]

This was very therapeutic to watch. Tomorrow my UX school starts and this video took away all the anxiety of “unknown”. Thank you for your effort. I’ve enjoyed this video very much 🤝

[paullydca]

Thank you so much! I encountered UX design thinking 2 weeks ago at a conference and finding myself thirsting for more knowledge. Currently I'm a web designer and dev. But I see a potential future in UX. I'd love to learn how to get started in UX design, where to learn more, and other things like that.

[perfectnmabaso]

I am starting out in UX design and I am so glad to have ran into this video online. It made me fall more in love with UX design.

[JoelMertz]

Such a vast and complex subject to try and explain. Thank you for this! One thought I had was regarding glass cup having better UX. I personally prefer a more traditional design with handle (even if it's small). This speaks to your point about designing for a target audience, and the responsibility we have to try and remove personal bias.