Understanding Job Burnout - Dr. Christina Maslach

DOES19 London — Burnout is a hot topic in today's workplace, given its high costs for both employees and organizations. What causes this problem? And what can be done about it? Empirical findings show that burnout is largely a function of the social environment in which people work. The key sources lie in 6 critical areas of mismatch between the person and the job. This talk will review major new insights into the causes and effects of this problem, and will discuss the most promising strategies for dealing effectively with it.

Dr. Christina Maslach, Professor of Psychology, Emerita
University of California, Berkeley

Christina Maslach is a Professor of Psychology (Emerita) and a researcher at the Healthy Workplaces Center at the University of California, Berkeley. She received her A.B. from Harvard, and her Ph.D. from Stanford. She is widely recognized as one of the pioneering researchers on job burnout, who has written numerous articles and books, including The Truth About Burnout, and has developed the leading research measure (the Maslach Burnout Inventory). Several of her articles have received awards for their significance and high impact, including her longitudinal research on early burnout predictors, which was honored in 2012 as one of the 50 most outstanding articles published by the top 300 management journals in the world. Recently, she received the 2017 Application of Personality and Social Psychology Award, as well as a lifetime career achievement award for her work on burnout. Christina received national recognition as Professor of the Year by the Carnegie Foundation and The Council for the Advancement and Support of Education. She has been president of the Western Psychological Association, is a fellow of the American Association for the Advancement of Science and of the European Academy of Occupational Health Psychology, and has received the Berkeley Citation and the Distinguished Teaching Award from U.C. Berkeley.

DOES19 London
DOES 2019 EUR
DevOps Enterprise Summit

[LisaCalhoungreenfairygraphics]

Being a custodian is very trying because of how other people view you and treat you.

[Nokss]

This is why I quit....majority of organizations are too out of touch with technological changes that employees must adapt to. We are treated like trash....

[andrewanderson]

Watching this as I work...on the weekend

[The_Daily_Tomato]

I'm gonna quit tomorrow.

I'm tired, overworked, underpaid and under appreciated.

There was a time that not having a job scared me but I just don't care anymore.

A truck could run me over five days from now and even that wouldn't bother me.

[stephenmartin]

I remember working at Hitachi. It payed decent but it was 12 hours a day 7 days a week and my line was by far the busiest but a couple of the machines had problems(one press I used leaked oil and would have to be refilled daily and oil all over the floor), that slowed us down and even the company themselves recognized the goal was impossible but yet despite the highest numbers we never were put up for line of the month but we still had to attend. The reason we were never picked despite highest numbers was because we never met our goal, the same goal the company acknowledged as impossible. Talk about some bs, having to watch everyone else win bonuses and gift cards when we all worked the hardest. Really makes you stop caring

[katlegomokone]

Very good and I am experiencing that. Quitting might be a solution

[MarkMach]

Burnout is very hard to deal with. Progress is slow but you gotta keep progressing.

[deniseromero]

Thank you. As a teacher, i felt like this. I changed schools. I feel like I have a new lease on life ❤

[birsenvarisli]

I have a relative working in a Statistics Bureau... 2 employees already died because they were denied time off to see a doctor. One family sued, so vacation time was made mandatory on the paper. The bureau gives the employees homework for the vacation. and they have to be doing work at home anyways. There used to be a union, but the union disappeared or died off...My relative workload went really up. She used to work along with other two employees. The two other employees were separately dismissed...she has a 300% work load increase and barely sleeping 2h or 3h per night; on top of that she's really sleep deprived, she's ben diagnosed with type 2 diabetes and she could break down any time...she's the main breadwinner in her home and work is very scarce in her city...The superiors keep threatening he with her job, so she just keeps delivering and they keep pushing, the bosses know no limits...what could be done?

[DonnaIRL]

Crazy! I'm literally working on a video about burnout!

[CristinaLeonetti]

I believe that many of the issues related to burnout stem from poor management. People have always worked hard, but the stress often arises from managers who place undue responsibility on their employees, with attitudes like, “I pay you to not have problems.” This approach can create an overwhelming environment for workers.

[angelocatapang]

we all are vulnerable to job/occupational burnouts.musicians, actors, athletes, lawyers etc.

[wclaydon]

I think I have been burnt out since I was 20 I started at a lawfirm in management ended up doing the job for 4 managers I barely got paid more then left went into sales moved to australia looked after 3 whole states for 16 years the owner kept saying he was running at a loss he wasn’t he was super greedy ..everytime I asked for more $$ he promised everything delivered nothing- it was all rubbish I left it’s taken me 2.5 years to recover. I feel totally used like work was a machine that just chewed me up and spat me out.

[runningfun]

This is all happening to me I am dying.

[nobodyshero]

This is excellent.
I am getting away from my job.
I watched some poor A and E doctor and host. Their ideas were breathing and hide in the toilet!

[barbarab]

I am basically on the brink of collapse, but know it's only due to work. Had taken a leave of absence, time off, switched employers, but always the same: do more with less. Days are spent in meetings and such, then in the evenings begin quiet work, reading through the hundreds of e-mails from the day, making to do list for next day, the cycle continues. My eating has suffered immensely (basically poor grab and go stuff, whatever is fastest), and I've stopped making plans with friends as I tend to end up having to cancel due to work emergencies. It's easy to say to change again, but took nine months to find the last job, so it's tricky out there here right now. I know this isn't good for me health-wise. Constant chest pain, feeling nauseous from stress, crazy insomnia, etc. Is this how life is?

[jfsbajll]

imagine marrying the guy that conducted the stanford prison experiment lmaoooo

[Princess-rzhn]

12:45 This is exactly what my company says

[haithamalahmad]

anyone knows the right way to use the Maslach Burnout Inventory?

[AspieGamer]

I work at an elderly retirement community and 3 days a week there's only two of us in the Assisted living dining room and the workload feels heavier. My body feel more physical exhaustion from work. It doesn't help with all these callouts cause I'm always at work. I end up smoking Marijuana to help with the body exhaustion and I wear diapers since they help me destress after a long day of work.

If you're gonna judge me then 🖕.