Everything I Know About Selling Your Car To CarMax - Former Employee Explains

NebrAlien Talks EP.009

From getting an appraisal to getting paid. This episode focuses on the CARMAX Appraisal process from the perspective of a former employee. This will help answer some questions like: How much does CarMax pay for your car? Does CarMax lowball? Will CarMax buy my car?

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[tkendiep]

Carmax offers cheap offer for your car. When I read some comments in here, I feel like these comments come from the Carmax’ advertisement team.

[fmih]

Two years ago, I went to have my Nissan Frontier appraised at Carmax. They offered me $8, 000. I turned it down. Yesterday I went back to Carmax for another appraisal on my Frontier with almost 100, 000 miles and they offered me $10, 500. I accepted. The KBBV on my Frontier was $8, 600. I was happy. Tip: when they ask you how much are you expecting, just say you don't know.

[adamagave]

Great video, thank you for sharing your experience and knowledge! I'm going to sell my car to CarMax tomorrow and this makes me feel more prepared and confident. I want the "no hassle" experience so I think CarMax will be great.

[larrys]

I recently bought a Jeep from Carmax. I wish I’d seen this video first. I was potentially trading a 2013 Mazda CX-5 with Tech package including Navigation, Blindside Warning, etc. 48, 000 miles, always garages, etc.

KBB indicated the trade value should be around $17, 000. Carmax offered $5000 for my car. I really wanted the Jeep, because it was exactly what I wanted and met everything on my criteria list. This was the first time I’d even considered a used car since 1971.

Jeeps are basically toys and new Jeeps are outrageously expensive so I decided to buy a used Jeep if I could find what I wanted.
Carmax offer both shocked and angered me. If the deal hinged on trading my car I would have walked out and give them the bird on the way out, but that didn’t happen. I wrote a check for the Jeep and disposed of my car later.

I am pleased with the Jeep I bought. I probably paid $3000 more than the Jeep would sell for at another dealer, but it’s like new inside and out and it’s exactly what I wanted. After seeing this video I don’t think I’d ever do business with Carmax again unless I was paying cash.

[_Volt_Ron_]

Thanks. I've got a new car coming in June. I'll probably get rid of my current car (22 years old). And wanted to know my options. Right now it's looking like either; A - selling it to Carmax for less money, BUT hassle and less leg work. B - selling it myself for more money, BUT more hassle and more leg work.

[leroyrodrigues]

I was fortunate here in California over 5 years I did 3 trade ins at Carmax and each time they gave me more for my trade in then Kelley Blue Book suggested so I was happy, great video this sheds light on how they process buying a car from a customer

[seriouskite]

haha liked and subbed, yep had me at the teenage Ford Escape, 350, 000 miles,
going to Car-Max. To detail or do not detail is the question? Ventura, CA. Detail definition is home garage with neighbors son.
Going to follow up on your Trilogy. Hope your channel grows and teenagers cry buckets to rivers. God bless, family, country and your channel.

[ITILII]

Rule 1: Do NOT give them your home address ! Meet in a public place, the local police station being a great idea. And if you sell go to THEIR bank and get things done properly so you actually get your money. Sure Car Max wants to make money - don't YOU, too ?

[Finocametoplay]

Thank you exactly what I'm looking for I'm going to sell my car to them and wanted to know the process sounds simple enough

[MChavez]

The hippopotamus song at the end
😂 👌 Thank you for this information is very insightful.

[snick]

Low ball is a perfect term. The online appraisal tool says $17K for my truck. NADA for my truck rough trade in is $22k lol retail is $28k. I’ve checked out multiple trucks that are same year same mileage and they are listed for $30k. They would make $10k on my truck if i bent over and took their offer.

[Vutsman]

Gave you a thumbs up and subscribed. I'm rooting for your success.

[SHAPPGolfs]

The CarMax online offer for my 2017 explorer is like 3-6k more than any other online offers I've seen. Wonder if they'll play what they offered online

[ctrguy]

I just found ur channel & appreciate the perspective u offer as a former CARMAX employee!
Good for u starting ur own channel- I assume ur familiar with Mr. Beast. He suggests that creators be open to improve 1 thing with each vid.
My 2¢ is that u can make ur vids more streamline by not repeating any info. If u transcribe ur vid & review the text, it will be apparent u can delete some sentences & be more streamline.
Also, there’s never any reason to post ur home addy to sell ur own car

[PatrickGratton]

If I'm planning to take it to CarMax with a check engine light on and have a potential idea of what the issue might be (catalytic converter) do I mention that or say I'm unsure what is causing the light?

[kravmagaCDK]

I’ve sold my last to cars to carmax and both times it was a wonderful experience. Both times they gave me more than I thought. As a matter of fact the last time they gave me more than they should have. They didn’t notice the rear damage. At least that’s my experience

[kk]

How often do people get what the carmax online quote said when coming and getting it seen in person ?

[apfyang]

When did carmax start giving a certain tax discount for trade ins? Because on the appraisal offers today, it states if you buy a carmax car and trade in yours, they'll give you a tax credit towards your overall purchase. Great video but was just wondering if that is new and that's why it was not mentioned. Someone I know did that and save almost $600 on taxes doing so.

[EVILZ]

Best way to trade or sell. Is to go online and put in your vehicles vin number. List the condition and mileage. The carmax algorithm will spit out a price. That price is going to be higher than what the appraiser on the lot will want to give you. Take that price to the stealership and they will honor it. That algorithm can’t see if the vehicle needs tires, or has a cracked windshield, or has a few cracks in the dashboard. A onsite appraiser will see theses imperfections and low-ball you.

[terence]

I owe 28000 on my car, but CM offered me 37000 for it. That's a nine grand difference. If I do the sale, how would it work? Would the bank get paid off and I a check for nine grand?