Webex Contact Center: MS Dynamics 365 integration

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Discover the seamless integration between Webex Contact Center, the Webex app, and Microsoft Dynamics. Learn how you can benefit from the Unified Communication Suite and work efficiently on a desktop. Immerse yourself in the world of seamless connectivity between Microsoft Dynamics and the Contact Center, where agents can handle calls, access customer data, and create exceptional customer experiences.

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How did you embed D365 within the Webex App and still have webex CC within D365, amazing!! Please share!

timdailey
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can you use Teams cloud calling within Webex CC inside D365 and have all calls come into the Webex CC vs the Teams app?

timdailey