Microsoft Dynamics 365 CTI Connectors for Contact Centers from NovelVox

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Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dynamics 365 CRM with your existing telephony system to empower your agents like never before. Allow them to handle calls right from the CRM, saving the time spent on frequent screen toggling. Explore the depth of microsoft dynamics phone integration with major contact center platforms including Cisco, Avaya, Genesys, Amazon Connect, Five9, Dialpad, Zoom, Webex, etc. unlocking optimum operational efficiency.

Watch the video to learn:
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⦿ Key features of NovelVox Microsoft Dynamics 365 telephony integration, including click-to-dial, automated CRM screen pop, call logging, and more.
⦿ How to boost agent productivity by saving them from unnecessary screen switching?
⦿ How to automate workflows by integrating more apps to the CTI interface?
⦿ Streamlining agent workflows with add-ons that just make sense.

For more information:
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We look forward to interacting with you more. We'd love to hear what you think about the video in the comments.

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