Controlling the conversation. Inmate manipulation 101.

Controlling the conversation. Inmate manipulation 101.

Tonight, on Tier Talk, Anthony Gangi discusses controlling the communication between you and a Manipulative intimate.

[russhamilton]

Keep it short, keep it specific, keep it mandatory. It is not a negotiation. I hear so many interactions where the officer just goes on and on which gives the inmate too many openings. Keep it short, keep to the point and when they try to take it somewhere else you shut that down right now! If it involves manipulation by threat or threat of self-harm, effect custody, have them looked at by medical and mental health, document it, report it to your supervisor.Make that process as unpleasant as possible to make them think twice next time!

[rdmfjones]

It is a difficult subject to impart. But you are a absolutley right that controlling the interaction is mandatory. Good stuff.

[nicholasf]

This is a great topic. A good book that delves into this in good detail is "Never Split the Difference" by Chris Voss former FBI Negotiator.

[PiggySage]

Great video and a great way to go into the conversation because it says the ground work that you won't be screwed with. I have been told this many times that if you don't know say NO because it's easier to turn a no into a yes than a yes into a no. Plus if you say no and find out differently it helps build that professional relationship when you come back and say hey I found out for you and it a yes to whatever it was.

[davidshepherd]

I agree with Russ, your direction must be clear and concise. You aren't making a deal, you are giving an order. Anything else at that time is superfluous, once they have obeyed the order then they can ask questions etc. Follow policy, and write detailed reports.

[spector]

This makes a lot of sense. Thank you for the videos. I start as a CO next monday, the 11th.

[larrybrownly]

I spoke to you a couple months ago this is Larry I have some exciting news I got hired for a Illinois State Department of Mental Health Institute where inmates go at and I am very excited and very happy about it if it wasn't for your videos and you're in the study that I was doing and I didn't give up like you told me I wouldn't never got it I just want to say thank you so much my first day is September 1st

[prankmonkey]

Have to learn to say no. Enforce policy as written. They will play you. I’d rather explain what I did per policy, then to violate it.

[dannydividu]

Definitely correct, but when you have a Sargent that the inmates don’t respect makes your shift that much harder and at times the only way to regain that control is by disciplinary reports or confinement if you not lucky enough to get strong officers to help you out during the shift.

[thomasnugent]

Anthony, I totally agree that the Corrections Officer or other Staff Person has to be in charge and in control!

[dustjunky]

Vid starts, as always, around the 2:00 mark

[nuineyc]

It could be the wrong approach, but I would rather pin them down to a yes or no answer, and wrap the encounter up as soon as possible. This would stop it from distracting my ability to supervise, while at the same time allowing me to comply with policy. That is if I suspect that the conversation is being used to chew up time or test the fence.

[robertgrissett]

Very helpful. Been a c/o for about a year

[GenXAccord]

This is probably not the right advice but I had an inmate try to feel me out about something and I, who am a talker, took him on such a wild ride conversationally that I think he got lost along the way. Hint: If an inmate ever asks if you have any addictions he's fishing for staff to bring him contraband. (In my case he was not looking for is a seminar on how video games, drugs and even sugar rewire a person's brain to create addictions and why they should all be avoided. By the end of the conversation he had such a strange look on his face that either he regretted asking in the first place or was actually thinking about what I said. And no, I didn't document it. I didn't have time. We are so short staffed that 2 person posts are now single staffed, the Institution is on 3 day lockdowns and we have to shut down early on 2 of the other 4 days due to staffing. We are so busy with the "busywork" of running the place there's almost no time to write disciplinary or incident reports of any kind.)

[randysmith]

oh yeah had many inmate try this shit on me. Sad, but like i told ya in my other account, i had a nurse fall for this. thanks or posting, this is an important one

[aimeeirwin]

I'm two weeks in and I've begun to be tested by the "gang" kid. I work at the only juvenile correctional facility here and I get rapists and murderers in my unit and violent offenders. I don't like when they try to intimidate with glaring. Not sure how to handle it.

[jenniferellis]

I'm a nurse in a prison hospital. I am struggling with a few narcissistic, demanding, and manipulative patients. How can I get better about cutting them off and stopping the conversation without escalating the situation?

[LiveToRapRapToLive]

Hey everyone-not sure if this is the correct board to post on, correct me if I'm wrong. I just have a question that I could really use some help with. I've had incredible stress and I really need to get some advice. I take it we have a lot of CO's here? Well here I go: I'm in the process of being vetted for NYSDOCCS. I have already been sent to Albany and have taken my medical and physical as well as my interview with the EIU. I have no criminal record. I do not abuse illegal drugs. The investigator gave me the date for the written pysc test and sent me on my way. This was all last Thursday. (Now here's the question). (Sat the 26th) I got fired from my Job. Will this effect my chances of getting hired? Will it disqualify me? I called my investigator last (Mon the 28th) and told him about it. He said no problem but Im just still a little nervous. Any advice? Thanks!

[codgod]

This is a debate I’ve been asking for a long time is corrections considered law enforcement?

[jonathanflowers]

I just started at a women's prison, ide like to ask you some questions, and see how you would handle some things