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The Consumer Rights Act 2015 - hear from retail law expert, Caroline Green
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The Consumer Rights Act came into force in October 2015 with the aim of giving people clearer shopping rights. If you sell goods, services or digital content to consumers, the Act - and these changes outlined by Caroline Green - will apply to you. The need to be transparent is greater than ever and, in this video, Caroline talks about how you can practically meet your obligations under the new regulations.
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