How to set up and install the Google Nest Hello video doorbell

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Nest Hello is simple to setup and install, but it's best to follow the detailed instructions in the Nest app. We'll walk you through the entire process and give some tips for troubleshooting installation.

You'll learn how to set up and install the Nest Hello video doorbell, including how to:
- First, check that your current doorbell chime will work with Nest Hello
- Install the Nest chime connector
- Install the Nest Hello video doorbell
- Troubleshoot installation

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Tip: I installed my nest doorbell and couldn't hear the chime inside. Troubleshooting steps didn't help at all. Accidentally discovered this option in the Nest app called "Indoor Chime On/Off". Shows nowhere in the troubleshooting steps, but resolved the issue instantly.

rathorefamily
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The wired Nest doorbells (as well as wired Ring doorbells) are great products. HOWEVER, they don't tell you upfront that these wired doorbells all have an internal non-user-serviceable battery. IF you will be using the doorbell with a mechanical chime, just be aware that at some point, the battery inside will fail.

The internal battery on these units are used to provide temporary voltage to the doorbell unit when a mechanical chime is used. When someone presses the doorbell button, power is temporarily routed away from the doorbell to the chime inside the house. The battery keeps the doorbell powered for the 1-2 seconds while this happens. Over time, this small battery will be unable to deal with the voltage drop and your doorbell will lose power and reboot itself. If you don't rely on a mechanical chime or if you use the Ring wireless chime, than it won't be an issue. If you do use a mechanical chime, depending on your environment (which includes usage rate, weather, temperature, etc.), the doorbell will stop function properly at some point in time. For most users, it seems to be somewhere between 1-3 years.

axlahn
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A porch pirates worst nightmare. Good audio and video. The police must love these things; Nest and Ring .

pauldavis
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Why was this recommended and why did I watch the whole video without owning a nest hello?

Update: 4 years later… yes I bought one eventually.

FrankBarragan
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Do you have something that can replace the chimes themselves, like a speaker that enables you to play custom sounds? :)

Nero
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Is the Nest connector at 3:24 a resistor?

ChavezDIY
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My existing doorbell uses 16vac transformer. After installation, the Nest doorbell works fine but the existing chime stop working. I can see the chime's hammer moves a little but not enough to make sound. It seems like it doesn't have enough power to strike. Should I replace the transformer with 24vac?

mytube
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Can I bypass the chime connector and hear the door chime via mini or google home?

nsingh
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I don't currently have a doorbell so this video was not helpful at all. What about new installs?

travispovey
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Hands down the best video doorbell on the market!

trueblu
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HOLY CRAP. 2 minutes 45 seconds just to get to the installation. Should call this "Google Hello doorbell marketing video"

striperseeker
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thanks for putting all the links from the video in the description!

lakhan
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You may need this. No where in this video or on the setup it says that if you are using an electronic doorbell aka the ones where you can choose between a bunch of different tones, that it will not work until you go into the settings on the nest app and turn on that you have an electronic chime. You can then select a length of time the chime will ring up to 10 seconds. Also you can only change your chime song in those 10 seconds when the doorbell button is pushed. I spent 2 hours trying to figure this out messing with wiring and the little diodes that you normally put on the button (do not use or your doorbell will just continuously chime). It was a huge pain in the butt and the only reason I figured it out is because I found a random google forum talking about it after quite a bit of searching. Nest should really have this info on the setup instructions.

dylanbrandt
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What kind of doorbell uses a two pole 220 volt 30 amp breaker?
Be afraid.. be very afraid!

fistpunder
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always check the voltage at the outdoor ringer wires. 18-24 volts AC is always recommended. I've never had a video doorbell install successfully outside that range.

theoriginalchefboyoboy
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What options are available if you do not have an existing doorbell chime.

donsmith
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I do not have a nest hello but I love watching all the setup videos from nest

JerrysTechCorner
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What is the mcro-HDMI input on the back of the doorbell for?

BobABooey.
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Can’t wait til nest make a garage opener.

tigerfelixdragonfeilong
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I just installed mine, but surprised on how easily a person can unclip it and steal it. I thought it would be more secure with a screw or something. Any ideas on how to secure it better?

rickstarwars