FULL client process for high ticket web design [STEP-BY-STEP]

↓ ALL TEMPLATES I'M USING ↓

This is a step-by-step walkthrough of the exact process and templates that I use to deliver a high-end service to my web design clients - WITHOUT spending hours putting going back and forth with clients.

This is step 4 of Creative Business Blueprint, a 5 part series on how to take your creative business from 0-$10k months. Including:

Step 1: Create your offer
Step 2: Build your sales page
Step 3: Attract clients
Step 4: The client process
Step 5: How to work less

What we cover in this video:
00:00 How to raise your rates
01:41 Tools that I'm using
02:51 Onboarding: Setting up your application process
06:00 Onboarding: How to conduct sales calls
09:43 Onboarding: What to include in a project proposal
11:15 Onboarding: What to include in your contract
13:31 Onboarding: How to send over an invoice
14:21 Using a Client Portal
17:32 Project timeline
18:58 Getting everything you need from your client
21:10 Revisions
23:50 Off-boarding like a pro
24:58 Getting glowing testimonials

↓ MY TIKTOK ↓

[scottmcgrath]

Oh my gosh Anna this is great. I'm 51 and a senior cloud Architect so this is NOT my expertise but some friends have seen the web design work I've done for me and asked me to put one together for them. Like all newbies I said 'sure how hard can it be'!. Massive facepalm slap after sitting down and talking about their requirements I had no idea where to start after that. It's 6am here in North England so sat down with a coffee and watched this! Brilliant. Going to take my dogs for a walk in the forest near me now and come back watch some more of your content thank you! You're teaching and old dog new tricks.

[okaybossiamonyoutubeakkskd]

Paused every part of the video and took notes, took me more than an hour, truly grateful for this Anna.

[gabikka]

Finnaly someone who doesn’t use hook headlines and youtube just to send you to their landing page to sell you “detailed version”. This is gold! And I’ve already subscribed because this is a second video I watched from you. ❤

[LucasInTheAyer]

Anna out of all the YouTubers I've seen, your content is the most informative and in depth I've seen. Truly enlightening stuff and I'm extremely impressed by your knowledge, especially at your young age!

[JeyadarshiniRaja]

I haven't seen such a detail-oriented video on Client Processing in YT so far. As a newbie, this video solved almost every doubt I had so far. And the fact that all this golden information is available for free... You're a game-changer, Ana! Liked and subscribed! <3

[Nicky.C.Martin]

I'm blown away Anna. I somehow landed in your channel and I was hooked. I just binged on all of your videos this morning, from Melbourne, Australia. For the first time in a very long time I am so excited about my barely started business that I have been procrastinating about since July last year. I finally feel like I have direction and a process. I'm keen to save a few $$ to buy a couple of your Notion templates. I have a feeling they'll be game-changers. Thank you for creating all this. You're a gem.

[JackDespero]

This was such a great video.
So often, people use vague terms because they do not want to divulge too much about their business.
But you laid it all bare and I really appreciate it because it made everything so much clearer.
I am not looking to make a website service, but I feel like I could make one if I wanted thanks to you.

[LowkeyHab]

The fact that this video is free is crazy ! Thank you for giving us that much value !

[yujitorales]

I spent the last 4 hours watching your videos and taking notes. This kind of content is GOLD. Thank you, Anna.

[catianamunoz]

Thank you Ana, for someone who was laid off and struggling to find work again, this is gold and will give me the confidence in going freelance.

[KimBuchanan]

This is absolute GOLD!! 6 Years as a web designer and I learnt soooo much, can't wait to implement this and solve my problems (work flow management). You have saved me so much time wth this, thank you, thank you!

[Mopark]

This video is the final piece of the puzzle for me. You have no idea how invaluable this information is, answering questions I didn’t even know to ask. Thank you so much!

[sitedev]

I’ve been a self employed web developer since 1996 and I found this presentation compelling. I learned a few things too :) subscribed.

[florentguillamet]

I am very glad I stumbled upon your video because you are a goldmine of Information. That's a level of depth we don't see often, with no BS, straight to the point, I love it. For detailed oriented people like myself who need a clear step by step process to learn effectively, this content is everything and more. I already know I'll be coming back to this in the future.

Thank you, I'll be on the lookout for more coming from you from now on !

[parisdoick]

The value of this content is CRAZY!!! This is exactly what I've been looking for, thank you so much!!!

[tommystrelnikoff]

wow, I have been watching for 4 minutes and this chick is golden.
So much information and so in-depth.

I've been doing this for 5 months now. I have 2 clients and hopefully about to sign my next 2. This video has so much useful information.

[phoebephoebe]

literally most value I've ever gotten from a single video. thank you so much, Anna!

[PaytonClarkSmith]

Anna, you are my new favorite YouTube channel! Just absolute pure value 🔥 well done!

[tituskam]

Hey Anna, I dont typically comment. But i felt compelled to leave this comment on your video.

You are providing SO MUCH VALUE. Its actually incredible. Thank you!

[InfinityMinds-wu]

This is empowerment… Full detailed step by step guide full of great treasures .