Electric bike not working? Try these Troubleshooting steps!

A brief overview of how to quickly troubleshoot your e-bike if it is not working. From power issues with your battery to bad sensors, motor, controller, wiring harness, connector, display etc.

Check out my website to book a virtual troubleshooting session if you need additional help!

[krystaldonegan]

I wanna thank u, my boyfriend has an eco motion electric bike, and it just stopped working, and I seen ur video so I showed it to him and the first thing he tried, it worked .

[anton]

You Sir, are a legend. Had my Kalkhoff booked in for what was going to be an expensive repair. Checked all connections and the head up display wasn’t quite connected properly so the motor wasn’t connected to it! All back working now thanks to watching your video and listening to your advice.

[chrispetrowski]

This really helped me, I had no idea what to even check and Jonny, you put it in perspective for me and it was my brakes. I got my e-bike working because of you. Thank you so much

[daltongaither]

Thanks man! You helped me out with my issues only three minutes in. My bike was throwing a brake error code. Disconnected the breaks and it work beutifully.

[kathryncatmur]

Thank you so much! My power assist and throttle weren't working this morning and this video gave me the solution I needed – The magnet on my hydraulic brakes had shifted. I screwed it back on and it worked perfectly again!

[johneisenberg]

Hey Johnny,
john e. here with a thank you for helping me to diagnose power loss due to a loose connection between motor and rest of bike multi-pinout connector. Must have worked itself loose.

[grambothelegend]

We bought two Lectric XPs. If yours arrives and works out of the box count yourself lucky. If it does not you'll spend a few hours underneath a brand new bike following emailed trouble shooting guides. If you fix your brand new bike you're lucky again because it's a high hurdle to get Lectric to get a new, working bike sent to you for the good money you've already paid. Things happen, we all understand that. The true measure of a company is how well it puts things on track, and makes a customer happy when things do go wrong. Lectric e-Bikes has a ways to go on this count. Be advised.

[ThomasDaBombas]

oh my god cleaning out the battery connection on the frame itself worked for me. THANK

[anton]

I was all bummed my bike crapped out and was looking for more technical troubleshooting, thought what a worthless video, Duh who wouldn't have checked their connectors and cables, stoopid! Been through the continuity testing of the mosfets, etc. I totally thought I wasted my time watching your video! Decided to go back out in the garage and check all my connections... Eh, you nailed it brother! I'm eating crow. Sure enough the axle wasn't quite tight enough so it spun a bit and kinked the cable that goes through it, I straightened it all out and she fired right up! @JohnnyNerdOut for the WIN!

[michaeldawson]

Thank you for your tips and advice. Your a big help. Am new to the Ebike world. I had a bad brake connection. Where it wasn't allowing my display screen to come on. Thank u again. A fan from here on out

[mikekearsley]

Another absolutely fantastic vid!! Please keep nerding out. Thanks from Seattle

[michaelmeow]

Okay it's not even been 45 seconds into the into the video and this guy already got money as a sub met Clint Eastwood will live forever

[terry]

3:24 thank you so much for this video... My Dad's e-bike had an issue, the problem was simply to check the wiring.

[tomobrien]

You are THE MAN! My RADCITY lost power about 5 miles down the trail. Had to hump it back to my car. Spent some time checking it over. (What do I know about ebikes?) Watched this video and where you talked about the brake cutout got my attention since the power failure happened right after I applied the brakes. Went and checked out the rear brake lever and noticed that somehow the throttle cable had got caught in the brake lever opening. Releasing the brake lever was squeezing the throttle cable. Worked it loose and bing-bang-boom. Back in business with full power! Thanks so much. Like to buy you a beer and a good cigar.

[gedeonsebelon]

These steps can be used for fatbikes aswell.
Mine was unpluging the brake connector.
A indicator its that problem is that the brake Light stays on.
Thans for helping.

[GBPaddling]

I adjusted the brakes on mine, took up the free play on the levers with an allen key, and unwittingly activated the cut off to the motor !!!! When you pull the brake lever, it cuts power to the motor for safety, by adjusting the brakes a little too much, the cut off switch was permanently engaged. Just backed it off a little and all was fine.

[Redhotquagmire]

3:18 yeah for me, it was the hydraulics apparently and all I needed to do was unplug it. Thanks for the tip man, you saved me ass from having to hard pedal 14 miles lol

[nurulnurul]

thank you Johnny. I just removed the broken brake cable plus some small components, and while just started to riding the biycle, I pressed the brake and suddenly no throttle. I opened the youtube immediately, watch your video and you mentioned something about the brake. I reinstalled the brake component... whatever it is called in place, and walla, the bicycle ran again.

[ipwnxdemonzz]

My ebike cut out yesterday and I disconnected the brake Sensor from the control and now it works

[thegoddessvideos]

Hi Johnny. I got the isinwheel M10 Commuter Ebike only 10 days ago. My battery is fully charged, the problem is when I turn the throttle, the motor just lurches for 1-2 seconds then stops. If I get off the bike and lift the back wheel, it works fine, but when I sit on it, the motor stops after a second. I'm only 130lbs and the specs say up to 330lbs, so its not my weight. any suggestions?