Virgin Media Hub 5 Wi Fi 6 Review

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Virgin Media Hub 5 Wi-Fi 6 GIG 1 Review

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Just had the 5 installed replacing the rubbish 3. It’s like night and day. Excellent range and stable fast speeds. Very happy with it.

Rambo
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Virgin: "Hey customers, Please try out our new Superhub 5!"
[Volt Gig1 Customers calls up]
Customer: "Hey, can I try it?"
Virgin: "No."

JynxedKoma
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Thank you for the detailed review. This video motivated me to contact VM last night as we have their Gig1 Ultimate Volt bundle with a Hub 4 and one WiFi Pod. The Hub 4 gets very hot and I wasn't impressed with it (I think it was a refurbished model anyway). VM has issued a Hub 5 replacement free of charge arriving next week, without affecting the contract, which I wasn't expecting. Also, I found the WiFi Pods are the same as Plume's and support Ethernet backhaul. Therefore, I ran a CAT 7 cable between the Hub downstairs and where the Pod is located, increasing its WiFi performance from ~100Mbps via mesh to well over 600Mbps.

charliestevens
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When do hub 5 gig 1 customers get the new “in trial” gig 2 speeds and package and will us hub 5 owners get the free upgrade of gig 2 (2, 200 mbps) when it comes out or do we have to select the package itself on the website and call up virgin or will it be automatically applied and set for hub 5 gig 1 customers ?

TimelessGod
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Literally had the Hub5 fitted this morning in place of a Hub3 and already seeing a huge improvement in speed not only Wifi but also direct conection speed☺👍

trevc
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What's the lights? White one then green? Old one had 5gz sign wifi arrows. This nothing just corner lights? How do u know whats going on? Thanks

thefragrancedon
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My hub 5 arrives next week, so I'm putting it *straight* into modem mode. ISP routers are always a sack of balls anyway, so no matter what bells and whistles they claim I'm gonna just roll my own wifi. :)
Cheers for the video!

Warlock_UK
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Fantastically helpful video, thank you!
We're moving shortly, and Virgin is available there (currently with BT, while speeds aren't always the best, their customer service is brilliant in my opinion) so looking forward to getting Gig with Virgin.
With the BT extenders, you just had to call them and they took your word for it and sent them out - It's crazy that Virgin have to send someone out - I want full bars in every room like I do with BT!

Dan.Dawson
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What third party router and mesh would you recommend to get close to 1gig around the house?

mokkymiah
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I would suggest when it's adverse weather more people are indoors and therefore demands on the wide area infrastructure will be much higher.

rujeenaali
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We have had issues with connection whenever it rains since we moved 2 years ago. Either cuts out completely or is awful.

olivermcquitty
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Thank for the informative video.

Can I ask question about the ‘equaliser’ you have plugged into the hub 5 before the cable goes inside? What is it? What does it do?

ldnzz
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I never notice Wi-Fi slowed down in rain. it is the same. I’m happy with my service.

TechnicalIssuesOfficial
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As a virgin media engineer myself, if every gets an issue then it would be a network problem. If only yourself gets the issue then it would be something to do with noise on the line. Virgin media signal is done by db’s so all connections on every box, barrel, splitter, equaliser should be tight and not loose. The signal should be as close to 0 db as possible. You may want to get an engineer to come back out to test all them things.

lukogamingyt
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Interesting thankyou. Have a Samsung mobile, as you have said, always problems connecting

grahampennack
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I have the Hub 4 and Gig1. The internet is great however my room is the only room with very bad wifi signal... to the point where I need to put my computer in another room (not ideal).. Do you think the Hub 5 will help with this and if not can you please give me some recommendations on what to do

Technoglyphh
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Can anyone tell me why when I had VM gig1 it did not come in Boxes, are they Reconditions 😮

Noel-wtje
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i had a hub 5 fitted a few days ago, I'm supposed to be on 1GB, I'm getting 600mb if I'm lucky, been told by VM to wait for the system to settle down ( that old chestnut again), well if it does not improve it will be going back

thealarman
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I've got this but it's only on Wifi 5 so my mesh network (that's also Wifi 6) doesn't run at full speed. Any ideas?

TeamCGS
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Hi Please, My Door Bell, smart plugs and most of my devices only work on 2.4ghz.I changed to Hub 5 yesterday and all these devices stopped working.Please, is there any way i could switch this hub to 2.4 because i had both 2.4 and 5ghz on the Hub 4 that i was using before but, i cant seem to find this option on this Hub 5.Thanks

fluffyblue