⛏️ Nugget 3: How to use the Celonis EMS for goal setting

Process Mining redefined what it means to execute a 'good' process. The X-Ray view from Celonis calls for new goals and objectives. To begin, I recommend identifying a "model citizen" within the organization. The model could come from a region, division, or department that performs well on the agreed-upon # metrics from leadership. Next, get the rest of the organization learning from their best practices. Then, you'll move towards your medium and long-term goals with a consistent process.