ZOE Expert - First Charge

To download the Z.E. Services App for your iOS device, click below.

To download the Z.E. Services App for your Android device, click below.

Cheaper overnight electricity based on Npower Online Price Fix July 2018 rates for payment via monthly Direct Debit as of June 2017.

Monitoring charge status, setting a charge schedule and pre-conditioning can be done through the Z.E. Service Application. Z.E. Connected Services is compatible with Apple iOS® and Android® devices and is available in the App store and Google Play store. 3 years free subscription of Z.E. Connect included on all models and 1 year free subscription of Z.E. Interactive on Dynamique Nav and Signature Nav.

[zahrahussain]

I put my Zoe on charge at a home pod point for 4 hours but it didn’t charge at all and I can’t understand why

[EdwardJones-gjmp]

My Zoe ZE40 has a problem charging and this happened from the very first charge. Does anyone know anything about problems with charging that fits this pattern: If I plug in my Zoe after driving, it will fail to charge after about 2 to 3 hours, pause for about 8 hours, then restart charging and charge to full. On the other hand, at the first time if I charge it for about 2 kWh then drive it in and out of the garage, put it back on charge the second charge will continue uninterrupted. It seems that if the car rests before putting it onto charge, then it stands a better chance of charging to full (but I am not completely sure about this working reliably yet). Does anyone have any ideas about what might be going on? Renault UK are only interested in finding a way to show that it can charge, but I know the inconvenient ways in which it can charge and I need to know why it can't charge reliably on the first charge after being driven. Others have this problem, so it is a known problem with the ZE40, even if Renault UK are trying their best to say that it is not. If you encounter unexpected ends of charge, ensure that any testing is done in exactly the same conditions of charge that you follow and do not allow the diagnosing dealer to leave the car resting when you take it to them to test charging.

[jeanpierregrech]

How can I charge a Zoe since Renault decided not to sell or let us rent a battery for a UK second hand import in other countries?

[niceboy]

We are not being told the full story about electric cars !!!
such as
1-Battery degradation
2-Ideal Operating Temperatures
3- Idle kw consumption ( I mean can you leave a zoe for few days at the airport and comeback find the battery exactly how you left it ???
4- Depreciation costs ( 14 months Old Zoes cost 6k ) thats a 16k loss