Odd Delayed Charging Issue Renault Zoe 41kwh

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As always, I film it as it happens with no bull. Anyone else had this problem? Solvable?

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For home charging, as I only charge once or twice a week I schedule it, like you, as a one off. I have never bothered with the calendar because it doesn't fit with my irregular charging habits. The charging scheduler on RLink has always worked perfectly for me over the last two years, even sending me an sms when charging starts and again when it finishes. Very reliable. Perhaps you could look at my routine and see if there is anything that you are not doing or doing differently : Do not connect cable yet > Go to RLink menu > vehicle > electric vehicle > charge scheduler > Edit your start time (hours and minutes) > Select > Done > Close and lock car > connect cable. Be sure you connect cable before your programmed start and not after that time otherwise you'll be pushed on 24 hrs. Hope it all works out Ian.

scourf
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Ian, you will find plenty of info on this problem on RZOC - it is worth becoming a member. They are on FB too. I think you have to make sure the normal charging mode is cancelled in order for the timer to work.

jotruby
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use the calendar, there are menu items to allow you to set up one day and then copy it to all other days, across the week or weekends, etc. so it’s pretty quick to do
Check it before you leave the car

bartconnolly
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Ian i had a very similar issue. Occasionally our Chargepoint requires a reboot. I only use the middle daily charge schedule and the clunk means that the Chargepoint has passed the electricity to the car. Normally in our case when i hear the cluck and the timed schedule symbol is correctly on the screen then i know it will work. When its gone wrong the Zoe sometimes flashes red on the nose or the dash powers off completely. In these cases a reboot of the chargemaster device always fixes it. I dont know what evolt chargers are like but maybe start by powering if off/on again. As with most electrical stuff these days this seems to fix it. Also don’t plug the cable in before you set the timed schedule otherwise it will probably start charging immediately

bernardmills
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Hi
I use the one off charge to stop my car from charging in the winter as it seems to keep my 12v battery charged . I do not want to leave the car in fully charged .if I do not do this I get the check electrical system as the car does not get used much in winter.
I set the time so it is 15 mins before the actual time .and the symbol stays on the dash and does not charge until I select charge always except for the odd wobble.

Bruce-bzci
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I am suspecting that 00:00 is the issue. Set it for 01:00 and see what happens.

michaelgoode
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The 'Start Charging At' option is a once only setting and it reverts to Always Charging after it has done this. However, I don't think the Zoe uses its own clock for this or the calendar options. These are controlled via the ZE Services servers and occasionally you can get a fail if the car loses its connection to the server for some reason. If you want it to do this every night, then the Calendar would be a better option and easier to set up via the ZE Services site than in the car. This is applied to the car from the server and should show up on the R-Link within a minute of two of being activated.

MikeDWinter
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It going back to “always” charging will have happened probably because it started charging using the timer, but it’s failed to charge. The middle one I believe is a one off timer, falling back to always afterwards. Must do it when the charge is unsuccessful too.

The charger failing to kick in and making the thunk noise I have no clue.

On my chargemaster unit the Zoe will occasionally use a tiny amount of energy until the charge kicks in. Perhaps this is tripping the Evolt unit.

Best to talk to installer I think.

AndrewGoodladIchorus
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The charge scheduler does work for me on the original battery Zoe, but I think it still causes the charger to make the clunking noise all night which I don’t like. I can’t hear it in the house but I’m just concerned about accelerated wear on the charger.

christill
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Hi lan, I just bought a used ZOE loving it went to charge it the other day and it will not charge. No timers set no BCI errors. It’s been tripping all the chargers we plug it into? Any ideas the car has no warranty

youngevdriver
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does it only make that thud sound when on timer ? what about when the Zoe is NOT on a timer ?
That thud sound is the high power solenoid clicking on and off.
i.e. the high current to the Zoe is turning on and off

BillyNoMates
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Sounds like the contactror in the charge unit is trying to connect but keeps dropping out. The contactor is the electrically controlled switch that switches the electric on to the car. Does the car charge ok without the schedular or do you get the same thumping noise? The car and the charge point communicate when you first plug in to make sure everything looks ok, once the charge point is happy it closes the contactor to start the charge. My guess is the car started the communication with the charge point at midnight received the right signals form the charger and the contactor tried to close. For some reason the contactor closes but immediately opens again. This way the timer on the car resets as the car thinks the charge is started. I would start by restarting the charge unit by switching off the circuit breaking in your consumer unit and see if it fixes the problem.

deannigel
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You really do need to start using the club a lot more for your answer and questions :) I didn’t think you tube was a forum hahaha.

Get yourself over on FB or the main site :P

RZOCUK
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Charge timer needs to be set before you plug in. If you set it while it's plugged in it will not stop charging and it will reset when the time has past..

If you want to use the charge timer unplug the car, set the timer, plug the car in.. The ZE logo will flash blue in a heart beat kind of pattern.. This will turn off after a few minutes and the car will start charging when the time set is reached.. If you unplug the car beforehand the charge timer will reset to always charging a few minutes after the time of the timer has past.

I am unsure why the charger is doing the clicking.. It is possible it goes into a weird comms loop when it hits the time set if you start a timer while the car is charging.. I should test that.. Maybe the car says start the charge and the charger stops instead..

Calendar works in a similar fashion but like I don't use it.. You set the times you want to car to charge in. If you plug in during one of those periods it will charge.. Outside of this the car will not charge..

JanBartSpang
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I found the Zoe’s own charge schedule completely unreliable and instead use the charger to do the schedule.

ianhailey
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Maybe you need to set timer after plugging car in to stop people not charging in public because they forgot they had a timer set?

Plexipal
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The 'clunking' noise is the contactor (large relay) inside the EVSE (charging point box). As to why it is not just doing wha it should....?!

martinwinlow
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My timer 2 setting never works on my leaf but timer 1 does

gazzrobb
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You must use calender!
The other one is only onetime!

stili
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Ps I set the leaf to start charging at 8.50pm (just before I go to bed) so I get two hours of standard rate electricity and then from 11pm onwards it charges at the overnight rate until I start at 3.50am. But thankfully I get to see it start charging before Zzzzing it.

FancyaBevMate
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