How to Restart or Factory Reset your Sony Android TV

Like any other device, regularly restarting your TV will help you avoid minor issues. Restarting can clear up left over data from uninstalled apps, restart crashed applications and clear up memory. Here are three different ways you can restart your Sony Android TV.

For non-Android TV's please follow this link:

Should you require further assistance, please visit:

Or you can visit our step-by-step troubleshooting guide for common issues

[richardw]

Thank you. I was on the point of throwing away my TV, but now it's working perfectly again.

[jeanrafes]

Thank you, needed to know how to do that on my new Sony Android TV, all back up and going.

[MrMhsnme]

my tv is a w800c and how i can perfume factory reset, device stuck on booting screen

[vasanthadavid]

My Sony Bravia is continually restarting. So tried option 3 factory reset via tv button. But it still keeps restarting. Could you kindly help?

Unfortunately my sony Bravia is stuck in a continuous loop of restarting ever since software update. Tried factory reset, now it’s stuck in continuous restart loop the moment it reaches welcome screen. Android OS is very slow, Typically taking around 3-5 minutes to reach the welcome screen

Restarts=> sony logo=> android logo=> Bravia logo=> welcome screen => Restarts
Kindly help

[mile]

KD-49X8000G Sony has no picture, no sound. about faltoy reset

[sarahb]

Have to keep unplugging then replug to make my sony tv work 😢

[kevintmerk]

Garbage ! I’m done with Sony. Bad design garbage !