WYZECAM SETUP TROUBLESHOOTING

[mobileminer]

Ready to connect! Ready to connect! Ready to connect! Ready to connect! Ready to connect! 10 years later...

[katiecherie]

Your first tip about switching to 2G instead of 5G did the trick. Thanks for the helpful video.

[Ffffalllyalll]

The key for me in this video was when my man said that every network has a 2G and the reason I could not connect to the 2 G was because I need to forget the 5G, once I did that, all gravy. Very helpful, thank you sir.

[maynardcat]

I did all of this with my first Wyze cam 2, and it installed very easily. The second camera will not function, when you press the setup button nothing happens, no tone, no ready to connect, just silence. I tried several times so I believe the camera is just defective.

[iamtheinvisibleman]

Advice given in his first 30 seconds solved the problem. Initially I was unable to add new cam, advice on cam was to retry login credentials, that failed. then restart modem/router - that failed. He said to shut off wyze app, disconnect new cam, then retry. Worked .

[SirRommy]

My first V2 model connected to wifi easily but the phone notifications didn't work. Returned that one and on my second unit I had trouble getting connected to wifi. I did pretty much all the steps, reset to factory specs and rebooted phone. I finally went into my router settings, turned off the security features, turned off the 5Ghz radio, and rebooted the router (via the software reboot button). After a second (or third ?) factory reset and, the router tweaks, it finally connected. Before the router tweaks I did verify the unit was trying to connect to a 2.4Ghz radio. Right away a phone notification worked as well, once. I'll give it a cool off period to try the notifications again.

[shanejones]

The very first issue he covered was my issue and it resolved it...thank you.

[localone]

Thank you so much. I was having all sort of trouble connecting. I didn't have my phone on the right network. Thanks again!

[mikedromo]

Thank you! i needed to change my firewall settings from medium to low and everything started working immediately

[ktnicolau]

I kept getting the "Connection Failed" issue when connecting the camera to the wireless network. It took me an hour to figure out that I needed to connect to the 2.4 GHz network. Yes, I knew this but I have two networks and connected to the wrong one. I also connected my phone to the 2.4 GHz network. I have had this device for over a year and not once have I ever heard a voice during set-up. I think it helps to move the camera directly around the QR code. It's a good sign when the lights blink yellow and blue, which means it's attempting to connect to your network. The last step in the set-up process should take about 30 seconds. If it's taking too long to connect, there's something wrong with the network. Don't bother waiting 5 minutes for it to connect.

[natalierodc]

Just bought one today. I watch your videos with your daughter.. I was not looking for a camera, but I trust you which sounds so dumb as a consumer, but that is why I bought it. I do need a second camera at my house so it will be helpful

[Ronnieleec]

I was finally able to get in touch with Wyzecam. My bricked camera will be replaced and I am happy about that. Thank you for the follow through.

[gergemall]

I’ve been working on this for too long . I have not rebooted my router but I’ll try it! Great video

[Carto]

How can I switch from 5Ghz to 2.5 on Google WiFi?

[samsen]

Amazing. If every Chines manufacturer would understand the value of a REAL CS such as what I see BTW this camera was the best $20 I've ever spent. Especially love its in-house Time lapse feature. Fantastic.

[DRSNGH]

Thank you! I was using the 5GHz connection this whole time.

[DCayce]

"Everybody with a WiFi connections has a 2.4GHz network": wrong information. My Apple router has only 5GHz... no 2.4...

[dylanhopkins]

Thank you so much I was starting to get really bummed but thanks to you your video you help solve my problem thanks

[anseryt]

Wyze is a Garbage system. I have many cameras. Initially they worked & now none work. DEspite 100s of attempts not able to install.

[RobbieAndGaryGardeningEasy]

I found out for ME, that the best way to RE-SET up a camera when you have to get a NEW Router because mine broke, is to "add new camera, start over, re-name the camera" then the app removes the first name, and ALL WORKS again.