Racist Drive-Thru Encounter

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Sometimes you have to break the rules....

Let us know in the comments: Have you ever defended a coworker from a rude customer?

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the customer is usually wrong. working at mcdonalds made me hate people so much more. they're always wrong haha

QueenCassTheLast
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The customer is always right... in matters of taste. That means that if the customer wants to buy that hideous orange and purple hat with brown feathers because it suits their aesthetic, they are not to be corrected, because they are right.
If, however, the customer says to an employee "you need to go back to where you came from, " that customer is wrong and a jerk.

KellyDVance
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I can expect english to be spoken in the united states learn it first

ultmateplayer
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This lady was in the wrong. She even admit it. Why are we giving her any attention?

Happy_life