Taking Responsibility as a Leader: Addressing Staff Issues!

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From our Practice Management Tip on YouTube: 6 Tips on Becoming a Better Leader in Your Practice.
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As a leader, this was the last major lesson I had to learn. I was too forgiving on someone because I kept thinking about how their problems affected just me and thought that being patient was the best choice. The damage I let happen lead to a hospitalization... Even in a situation where you can't imagine someone being so inept or cruel that they can actually harm others, they always can find a way. Don't underestimate how much harm a twisted person with ANY power can do. It's been the worst regret of my life that I wanted to be a nice leader more than I cared about being a GOOD leader.

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