How to retrieve Genshin Impact/Honkai star rail/Hoyoverse account 2024

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[BaoPham]

Common FAQ
Q: What if I forgot my UID?
A: Find it no matter what. There may be a file that shows your past UIDs on your computer but that might only be a thing for HSR and HI3

Q: They didn’t respond to my email, what now?
A: The hacker blocked hoyoverse on your email, either unblock them or use a different email.

Q: What if I forgot my registration email?
A: Find it no matter what. Although if you know your past linked email, it's still possible to retrieve it without knowing your registration email (But much more difficult).

Q: I got rejected, now what?
A: try again.

Q: I don't have my first purchase receipt
A: Find it no matter what, or at least try to remember the date of that first purchase.

Q: How long does it take CS team to respond?
A: Watch the damn video.

Respectfully, I'm gonna ask you guys to watch the entire video before commenting, because I've seen some really fucking stupid questions that have already been answered in the video. I find it disrespectful when people ask questions that I've already answered in the video. I didn't make this video so you guys could just ignore it and bug the shit out of me in the comments. I went from responding to every comment to just not caring anymore. If you ask a question that isn't already answered in the video, then I will respond. Otherwise, watch the damn video. I'm not saying this cause I want watch time or anything, this video isn't super successful and it's already long past the date it cant go viral or anything.

[Photonive]

I appreciate this tutorial man, you really help me get my account back, it only took like 2 days. I can't thank you enough!

[ara]

Thank you so much! Hoping my sister can get her account back (Game Center can go die lmao)

[jpanboi_]

My account finally returned after 5 attempts and exactly a week 🔥🔥🔥🔥.
Thank you so much man for the guide and consistent help in the comments ❤️

[ryn]

Ty for this! I got my genshin and hsr account back!!

[flintvfx]

its been 1 year since i tried to recover it is it still recoverable?
someone is using my account bro idk who iti s

[yukii.]

I just got my new phone and now I cant log in since I need a verification code and the email that I used is gone and I have no third party loged in now im balling my eyes out and I I'm worried I wont get my account back because of my stupidity.

[mercigaming]

I have no reciept but I have a picture of the time I bought a welkin moon, thoes that count?

[sarkıdinliyom-ud]

I really dont know what to do i need help when i use the email that i have my hoyolab and mihoyo account it makes a new acc for me and when i use my player name it says account does not exist i really need help bcz i am 55 lvl

[Skittlez-Skit]

You see I have TWO Accs WITH SAME EMAIL but one of it dosent have a password since I used log in with goggle account and I LOST that acc but I know the UID so…how CAN I GET THAT BACK.?

[nooblife]

tysm i literally got my account back in 1 day but i ended up waiting 4 days because they sent all new messages to the new email😭😂

[sksaad]

okay so my genshin account is still linked to game center but even if i try to login w the game center its asks me for the gmail verification...which is hacked...that guy plays on my account daily man ... pls respond

[transinh]

My hoyoverse account was changed but I still can login, should I report to get my mail back?

[davidd.]

Thank you for this tutorial man, real lifesaver

[ElxFrijol]

I'm still waiting for my recovery link :, )

[kran-gd]

I have this account last played on around 2023 i think, I got into genshin again this year and i wanted to login to my old genshin acc. I lost access to the email that was linked on the account and i cant do account verification. Idk if i can fill the form detailed. I dont have records of payment or last time i played, My phone has been resetted a while ago and i used my other acc, It looks like my old acc is still there but i cant log in to it . I found out my email that was linked to the acc was disabled. Any help?

[fawwazuddinsiddique]

been playing for almost 3 years . AR 60 and got hacked .My form has been rejected for the 3rd time 😭. I am gonna try again, do you think there is any hope ?

[bari]

20 days is alot, but hopefully I get my account back. I don't know how it got hacked

[AGAkmal]

So, i have a youtube video of my own account that i lost and gameplay of it, so can i just put that link over there and get it back?

[aemicz]

I really hope that I bring my account back I provided 1269 texts proving that the account is mine I also included on when I got my 5 star characters and weapons and also how much time I spent on it like 100% exploration everything even the new map Chenyu Vale this game really meant a lot to me I can't stand it if I didn't get my account back.