How to build a SharePoint Knowledge Base | SharePoint Site Designs in 2023

Are you looking to create a robust SharePoint knowledge base for your organization? Look no further! In this comprehensive tutorial, we will guide you step-by-step on how to build a powerful SharePoint knowledge base that will enhance knowledge sharing and streamline information access.

Throughout this tutorial, we'll explore various essential aspects of SharePoint knowledge bases. Discover the best practices for knowledge management within SharePoint and learn how to utilize the powerful features and functionalities it offers. We'll cover the process of creating a dedicated knowledge base site, leveraging SharePoint knowledge base templates to jumpstart your project.

SharePoint has become one of the most popular solutions for business management, and with good reason. In this video, I'm going to show you how to create a SharePoint knowledge base using SharePoint Site Designs. This knowledge base will be a valuable resource for your business users, and it will be easy to manage thanks to SharePoint Site Designs. So be sure to watch this video and learn how to build a SharePoint knowledge base in 40 minutes!

Understand the importance of effective design and organization in your SharePoint knowledge base. Learn how to implement metadata and tagging to enhance content discoverability, and explore different strategies for categorizing and organizing your knowledge base. We'll also delve into SharePoint knowledge base permissions, ensuring the right level of access for your users.

Optimizing search functionality is crucial for a successful knowledge base. We'll show you how to optimize search settings to enable users to find information quickly and effortlessly. Additionally, we'll discuss governance and maintenance tips to ensure the longevity and accuracy of your SharePoint knowledge base.

Finally, discover how to enhance the user experience within your SharePoint knowledge base. Learn valuable tips and techniques to engage your audience and encourage active participation and collaboration.

Join us in this tutorial as we empower you with the knowledge and skills to build an effective SharePoint knowledge base. Take your organization's knowledge sharing to the next level with SharePoint's powerful capabilities.

Subscribe now and stay tuned for more SharePoint tutorials and tips!

[stephenapenkwah]

I recently volunteered to manage my company's SharePoint and your videos have come in handy. I have watched almost all your SharePoint videos. They're easy to understand even for beginners. You make complex concept so easy to grasp. You're a great teacher.

Thank you so much sir for making them.

[cmacdhon]

The best SP knowledge base video on YouTube! Thank you Dougie!!! This is exactly what I have been searching for.

[AdamskiHamski]

Great video! I've been dipping in and out of SharePoint for years and never made much progress (endless lists and poor design). Our company has only 25 users and we've never really known what to do with it. Now I feel we have some direction! Thanks Dougie 👍🏼

[ChristopherNealBUSHIDOERS]

To say this was extremely helpful would be a gross understatement.

I've been tasked by my company to manage SharePoint and after seeing this I must say my confidence level has shot up!

THANK YOU SO MUCH! NEW SUB, OF COURSE! 🤑

[chililord]

Hey Dougie. Great Videos. Love the simplicity and efficiency of your "The Hub" sharepoint design. Please keep the great work up! Thanks bro

[robinmcgilvra]

This was an awesome video. It helped me tremendously! Thank you.

[kroyle]

First time I have come across you and your videos Dougie. So pleased to have found your well explained and clear training videos. The knowledge base SharePoint was exactly what I had been looking for. Thanks have subscribed for future videos. 😊

[johnmcfarlane]

Greetings Dougie, (slight bow), What a fine fellow you are! I’m trying to upskill in SharePoint and you are the Richard Rost (Microsoft Access) of SharePoint being right up there and I thank you for being so. I now believe the Communication version is what this seventy-year-old needs for a catalogue list of some 230 PowerPoint slides – each slide would be a page – in my kind of Knowledge Base example you use. Bot, but, but would this be searchable to support the links on each page (which will take a person to the required page)? 🙂

[musakposowa]

This has been VERY helpful! Thank you! I watched this after already attempting to create a SharePoint site. How can I add a title section to a page that has already been created?

[CrowdedBoot]

Thank you so much for the crash course!

[zarkosrzic]

Great video! I learned a lot very quickly. Keep up with a good work!

[LukNoFurther_]

Thanks for your video!
One downside of creating a knowledge base in SP that I’ve encountered is the lack of user-friendly search features. For example, if we use enterprise keywords, there’s no way to apply a filter and have records with x AND y show up. The results always show records with x OR y. I wonder if you’ve encountered this issue and if so, how you resolved it.

[playschessatwork]

Very useful and timely for me, my questions i how to i get our employees to participate in creating the articles. most simply do not "have time" to do it.

[JagritDewan-lf]

Hello, great tutorial, found it very helpful! Would I be able to use this as a template for creating sharepoint online pages for my own organization - any copyright issues with using it?

[jordanschulte]

Do you have a video taking it one more step to a more advanced quick links section. Dynamic content based on tagging, etc.

[gunzi]

Hello Dougie, thank you for your great video! How can I change the color scheme?

[chh]

I still consider myself a rookie but I did manage to create a Department page and managed to save it as a Template. Brimming with confidence I then created a second Template ... and nothing happens when I click "Publish".

Any thoughts? ... any suggestions would be very much appreciated.

UPDATE
Never mind ... I just figured it out ... my mistake, or as my son might say: " ... was there a loose nut in the operator's chair?..." Yes there was.

PS
Love your work ... I hang on every syllable.

[ShikhaKhandelwal]

How have you added 'Learn More 'option for individual department?

[semashaima]

What's the difference between the documents file section and useful links section? Isn't it the same concept of linking another file ?

[mikaeltoivonen]

I'm really trying to give modern sharepoint KB experience the benefit of the doubt but the metadata driven architecture and too many styling options just turns into mess. Any necessary metadata that is not forced by a template, is forgotten to be added by the content creator (user) so pages get orphaned. And while we suggest using just one header type and regular text, users use all sorts formatting tricks to make the pages look like kidnapping notes. Managing this requires a full-day editor who circles around the site library and keeps the site metadata and formatting unified.