Who can you boycott Newegg with?

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[gryffon]

Bought an AIO from Newegg and it showed up with a dead pump (horrible noise whenever it was running) and didn't want to get another AIO, and told them I was gonna go with air cooling. They charged me shipping to return it, and a 15% restocking fee. You shouldn't be restocking a broken AIO!

[Kenjionigod]

Microcenter is fantastic. The problem is their online store is limited and they don't have very many physical locations. 😭

[gromett]

Newegg used to have a fantastic reputation in the community years ago. Their Lawyer Lee Cheng was brilliant for fighting against patent trolls rather than settling. They built up a lot of positive community support. How things have changed sadly.

[urgx]

I've been buying from B&H the past 5 years or so. Their "save the tax" thing is what did it for me. Not having to pay NY state tax is pretty amazing. If I can't find what I need there, I usually will just go to Best Buy.

[urgx]

That's the thing...NewEgg became a giant because they had great service and tech support. Seeing GN's experience with their chat support was just shocking. "Thermal pate" -- I haven't bought from them in years, but wow. Almost as if cutting costs, at any and all costs, isn't such a great idea...

[itprowalters]

From about 2002 to 2010 I operated an MSP. I had wholesale access to two of the biggest distributors (Synnex & TechData). NewEgg sold just about everything cheaper than their retail competitors and my distributors. If I purchased from TechData it was because they had what I needed in stock at the local warehouse and I could pick it up to save on S&H which just made it cheaper than NewEgg. Most of the time I had to sell at cost and rely on service and contract revenue.

[SodaGumX]

i have boycotted newegg for 14 years ever since they charged me a restocking fee twice to return the same defective item.

[tunezjunkie]

Micro Center is my first stop. Pretty much my entire computer setup is either Micro Center or Best Buy cargo claims (cheap lol). Though living 10 minutes away from a Micro Center I know is a luxury, but having that luxury is freakin fantastic.

[SenileOtaku]

Problem is, there's very few components you can just go out and pick up in person anymore. Physical stores don't believe in stocking anything other than the most high-margin items. I'd be willing to pay a bit extra for the ability to go to a store and pick up something today. I used to save up money so I could go to the local "Computer Fairs", where I could look around, do some comparison shopping and be able to walk out with most or all of the pieces I needed.

And even for the online sellers, their selections are becoming crap too. I spent quite a lot of time trying to find a PC case (mid or full tower) that actually still had optical drive bays *AND* wasn't severely fugly. In the end I ended up doing some minor modifications on an old IBM System X3200 case for my Ryzen5 I just built.

And along with the main components, how about all the little parts like cables? Used to be you could just drive over to Radio Shack and pick up whatever you needed. They'd be fabulous to have now. You need that HDMI-to-DVI with audio breakout? Maybe a USB3 wide-Micro-B cable? Yep, got those too, and you don't have to spend just as much on shipping/handling as the cable itself costs, plus you have it NOW, not when the container finally comes in from Shenzhen.

[morstyrannis]

Newegg sold me a monitor that was supposed to have a one year warranty. According to Asus, it should have been sold "as-is". The provincial consumer protection agency said the transaction was a violation of several of BC's consumer protection laws. But despite still advertising an address in Richmond, they've been gone for a year or more. So you can't take them to court.
Wouldn't buy another thing from this crooked outfit.

[undead]

Newegg USED to be good and it was a "bait and switch". They were good before the Chinese tech company bought them and then it went downhill fast but people have that nostalgia of when it was good.

[ethanwetzel]

I really miss what Fry's used to be. So many great memories wandering down aisles of components with my dad. Our location in Austin even had a giant piano and food court lol

[CSXIV]

Once upon a time, I was within proximity of at least 5-6 Fry's electronics.

Now? 5-6 empty storefronts with themed exteriors, some of which closed before the whole company went down, and all of which looked more depressing then a K-mart for the last 3 years of their existence.

Closest Microcenter is about 300 miles away.

[jbyers]

The makeup thing exists. I forget the name, but there is a photo app that uses an AR filter to apply makeup styles, then links you to the products you need to make it happen IRL.

[rufioh]

I’d be really interested in seeing you do a 1yr experiment where you run a computer parts store, but no online ordering. It would probably be a horrific waste of money, but I’d love to see it

[mbround]

Sadly I've tried a couple local computer shops but they have higher margins like in the hundreds of dollars. I understand the economics side of it but it's just rough to spend 200-500$ on top of a 1000$ order for something I have to drive nd pickup.

[edwardneuman]

The problem with Amazon is you can literally spend over a grand on something and it will be shipped with 20 cents worth of packing.

[ThatDiabeticChemist]

I’m fortunate enough to live 20 minutes from a MicroCenter. Other than the store being INCREDIBLY busy sometimes, I’ve seriously only had good experiences there. Their customer service is unmatched, each time I work with a sales employee I feel like I make a new friend haha. Cannot recommend them enough if you live within a decent range!

[stevenarvizu]

I couldn’t care less about the RMA situation, I don’t buy from any website that lets 3rd party sellers sell scalped cards. Either u sell for MSRP and get 100% sell through rate or I don’t shop there, tbh. I only shop from businesses that deserve my business, regardless of how futile it is

[archangel-]

If LTT started selling PC parts, id main that store for sure.