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0:05:50
Best Management Practices in the Kitchen
0:04:20
Food Runner Best Practices: 5 Ways to Raise the Bar on Service & Hospitality
0:04:56
The Last Impression: Leaving a Memorable Mark
0:03:33
Forgetting a Table: Tools to Avoid This Embarrassing Mistake
0:04:00
The Common Sense Trap: Common Sense is Not Always Common Practice
0:05:04
Break Down Basics: Chicken
0:05:32
Emotional Guests Part 2: When They Want to Get Upset
0:05:14
Emotional Guests Part 1: When They Arrive in a Bad Mood
0:02:16
Understanding Hospitality Has Different Flavors
0:07:21
Seating Tips Every Greeter Should Know!
0:06:16
Security Best Practices: How Does Your Restaurant Stack Up?
0:03:52
Overcoming Resting…“Bothered” Face
0:03:18
Want More Loyalty? Be a More Trustworthy Boss – Here’s How
0:06:58
Phone Order Best Practices for ANY Restaurant
0:04:16
Upselling Can Backfire! (do this instead)
0:02:56
Esfuércese Por La Excelencia En La Cocina En Todo Lo Que Hace En Su Restaurante
0:02:41
Strive for Kitchen Excellence in Everything You Do in Your Restaurant
0:02:48
The Power of Your Smile
0:03:21
A Tale of Two Restaurants
0:02:50
Take Five: How to Promote Genuine Teamwork in your Restaurant's Kitchen
0:03:38
The Pivot Point System: So You Know Who Get’s What In Your Restaurant
0:02:27
Restaurant Managers: Talk Like a Coach, Not a Cheerleader
0:02:13
This Can Save Your Restaurant $1,000's -- REALLY!!!
0:04:21
How to Accurately Calculate Your Restaurant’s Food Cost
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