Все публикации

0:35:45

From Pub Talk to Punk Rock: Adrian Swinscoe’s CX Revolution | CX-WISE Ep.24

0:01:38

Dennis Wakabayashi on the Role of Diversity in CX Practices | CX-WISE Ep.21

0:03:44

Improving CX with AI: Strategies to Elevate Customer Interactions

0:02:25

Dennis Wakabayashi on CIOs Using Data to Enhance CX | CX-WISE Ep.21

0:02:04

Dennis Wakabayashi on CIOs Driving IT and Marketing Collaboration for CX | CX-WISE Ep.21

0:01:44

Brooke B Sellas on AI Enhancing CX Practices | CX-WISE Ep.19

0:01:17

Brooke B Sellas on Brand Storytelling | CX-WISE Ep.19

0:01:12

Brooke B Sellas on Sephora's Innovative Social Care Practices | CX-WISE Ep.19

0:01:11

Brooke B Sellas on Building Brand Loyalty with Social Care | CX-WISE Ep.19

0:01:30

Brooke B Sellas on Social Care for CX | CX-WISE Ep.19

0:00:56

Riyadh Industry Roundtable

0:00:38

Lou Reinemann on Supercharging your CX with AI-Powered Data | CX-WISE Ep.22

0:00:35

Lou Reinemann on Balancing AI and Human Agents for Seamless CX | CX-WISE Ep.22

0:02:08

Mike Kaput on the Pros and Cons of AI | CX-WISE Ep.12

0:01:54

Mike Kaput on the AI Toolkit for Marketers | CX-WISE Ep.12

0:02:12

Mike Kaput on Marketing Teams Adopting AI Tools| CX-WISE Ep.12

0:01:37

Ian Golding on the Struggles of CX Professionals | CX-WISE Ep.11

0:01:15

Ian Golding on the Shift in CX Focus Over the Years | CX-WISE Ep.11

0:01:18

Ian Golding on Achieving Sustainable Growth in CX | CX-WISE Ep.11

0:02:02

Ian Golding on Embracing Technology with the Right Motivation| CX-WISE Ep.11

0:01:59

Jay Baer on Balancing AI and Human Touch for Great Customer Service | CX-WISE Ep.10

0:00:54

Jay Baer on The Need for Speed in Businesses | CX-WISE Ep.10

0:27:57

Data-Driven CX in the Age of GenAI with Lou Reinemann | CX-WISE Ep. 22

0:02:27

Jay Baer on Creating Talk Triggers for Brands | CX-WISE Ep.10