Все публикации

0:27:57

Data-Driven CX in the Age of GenAI with Lou Reinemann | CX-WISE Ep. 22

0:02:27

Jay Baer on Creating Talk Triggers for Brands | CX-WISE Ep.10

0:01:17

Jay Baer on the Challenges B2B Face with Short-Form Content | CX-WISE Ep.10

0:01:47

Jeff Sheehan on Tackling CX Pain Points | CX-WISE Ep.9

0:02:22

Jeff Sheehan on AI-Driven Personalization | CX-WISE Ep.9

0:02:43

Jeff Sheehan on the Differing CX Expectations Across Regions | CX-WISE Ep.9

0:00:47

Unfiltered: The Truth About Mental Health on Social Media

0:00:43

2 AI Tools That Ensure Content Credibility

0:00:53

Social Commerce is the Future of Ecommerce

0:00:48

Micro-Influencers VS Celebrities: Who Reigns Supreme?

0:00:42

What's Really Driving the Rise of Short Form Videos?

0:00:58

The Future of Social Media is Here

0:00:54

The Future of Social Media | 2025 Trends You Need to Know

0:02:03

Nate Brown on the Art and Science of Customer Experience | CX-WISE Ep.8

0:01:27

Nate Brown on Overcoming Tech Bloat in Customer Service | CX-WISE Ep.8

0:02:28

Nate Brown on Friction Fighters in Customer Experience | CX-WISE Ep.8

0:02:47

Nate Brown on Customer Service Agents Being the Knowledge Curators | CX-WISE Ep.8

0:01:08

Annette Franz on Mapping Customer Touchpoints for Seamless CX | CX-WISE Ep.7

0:43:51

How Dennis Wakayabashi Cracked the Cultural Code of Global CX | Ep.21

0:03:34

Annette Franz on Taking Care of Contact Center Agents | CX-WISE Ep.7

0:00:55

Annette Franz on the Common Misconceptions in Customer Experience (Part 1) | CX-WISE Ep.7

0:02:07

Annette Franz on the Common Misconceptions in Customer Experience | CX-WISE Ep.7

0:02:24

Grant Hartanov on Crafting Seamless Travel Experiences | CX-WISE Ep.6

0:01:19

Dan Gingiss on Responding to Happy Customers | CX-WISE Ep.5