NHS ADMIN Interview Questions And Answers! (NHS Adminsitrative Job Interview Tips and ANSWERS!)

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In this video, learn how to pass an NHS Administrative worker job interview with career guidance expert, Richard McMunn. In this video, Richard will cover:
1. A list of NHS Admin interview questions I strongly advise you prepare for.
2. Outstanding, unique ANSWERS to tough NHS Admin interview questions.
3. TIPS on how to STANDOUT during your interview.
4. Further resources (including these slides) to help you SUCCEED!
5. NHS competency-based interview questions.
6. NHS interview scoring system.
7. Why do you want to work for NHS admin?

FURTHER USEFUL NHS INTERVIEW TRAINING VIDEOS BY RICHARD MCMUNN ON YOUTUBE

21 NHS ADMIN INTERVIEW QUESTIONS AND ANSWERS
Q1. Tell me about yourself?
Q2. Why the NHS?
Q3. What are the values of the NHS and tell me a time when you demonstrated one of them in a previous role?
Q4. How would you respond to a rude or difficult patient?
Q5. Explain what you understand about patient confidentiality?
Q6. How well do you work in a team?
Q7. Why should we hire you as an NHS administrative worker?
Q8. As an NHS Administrative Assistant, you will need to manage lots of tasks concurrently. Describe a time when you managed multiple tasks all at once?
Q9. Describe a time when you dealt with a difficult customer?
Q10. What are your strengths?
Q11. What’s your biggest weakness?
Q12. What would you do if you didn’t get on with someone in the NHS administrative team?
Q13. Teamwork is a vital part of the NHS. When have you worked as part of a team to complete a difficult task?
Q14. Describe a time when you completed a difficult, time-sensitive task whilst under pressure.
Q15. Working for the NHS can be stressful. Describe a stressful situation you were faced with and how you handled it?
Q16. We are looking for someone who is willing to be flexible in their role as an NHS administrative worker. Describe a situation you were in where you demonstrated flexibility at work?
Sample Answer:
Q17. The NHS is continually changing and adapting. Describe a time when you supported change in an organisation?
Q18. Describe a time when you worked alone on a project or task for a long period of time.
Q19. What was the last piece of professional development you undertook?
Q20. Where do you see yourself in 5 years' time?
Q21. That’s the end of your NHS administrative interview. Do you have questions for the panel?

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Download 21 GREAT ANSWERS to NHS Administrative interview questions:
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CareerVidz
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Thank you so much! I went for an interview for band 3 role, a few hours later I got offered the job AND was asked to come in for another interview for a band 4 role! Got the second interview tomorrow hopefully I get it :)

rupykaur
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Thank you so much, I applied for an NHS Admin role and I was successful because of your helpful video....honestly you are changing lives. God bless you always x

akosuakwakye
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Thank you so much Richard. I kept watching as many of your videos on NHS Administrative assistant interview and I was well prepared. I also watched this particular video over and over again.
Am happy to let you know that I just finished my interview and was offered the job with band 3 level. Thank you so much. I really appreciate. I have liked and also subscribed to your YouTube channel. God bless you.

blessingogwa
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Thank you Richard
I passed two different interviews the first time and got stuck between which offer I wanted to accept! You are amazing, thank you for for tips and videos.

hikersdreamsimplewish
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This is a really accurate video of what to expect for an NHS admin interview, I luckily watched this video prior to my interview and got the job - the interviewer even said that I answered the questions very well. Thank you so much.

MattDDD
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Thank you so much for this. I interviewed for a Band 3 Admin role and I got the job. I resume first week in December. 🎉🎉🎉

monisolapeace
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Thank you! Had an interview for an NHS admin job a couple weeks ago and I aced it thanks to this video.

cutiepatotie
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I always thought tell me about yourself was more about talking about your present and past. And a little future.
like what your role is, what you do. Previous roles and education etc??

ldnzz
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I sued your video the morning of my interview 13th of this month. I got the job for Admin support role band 2…Thank you very much this was very useful

iyanuoluwanukasi
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I would come back with my goodnews as i have three admin interviews lined up for next week . Wish me well

osasumwenediagbonya
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Just want to say thank you for these videos Richard, I watched quite a few before my NHS admin interview, so i had prepared some of my own answers and knew some buzz words to say. I got the job! It was the most confident and prepared I have ever felt for an interview so thank you very much for your help!

Natalie.S
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Hi Richard, update for 2024 I received the following information for NHS roles that some of the questions would be based on the Trust's Values - here is the info I got and some questions that may be asked? Could you do a video for these in general and for administrative roles in particular?
Some examples of value based interview questions are:

1. Be Kind
Tell us about a time when you have supported someone through a difficult challenge?
2. Speak Up/Speak Out
Tell us about a time when you have spoken up about something that happened that
you were unhappy with?
3. Listen and Act
Tell us about a time where you have listened and acted on feedback?
4. Promote Inclusion
How have you/would you handle a situation in which one of your colleagues made a
discriminatory remark?
5. Support
Tell us about a time where you have provided support to a friend or colleague?
6. Recognition
Tell me about a time when you were proud of something that you had done?

NickJensen-df
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@Richard thank you so much have been following you for a while now. Your interview questions helped me pass my band 2 HCA interview. Please am going in for an NHS customer service interview Next week do you have any interview questions for NHS customer service please I would be grateful if u have any

ifeomaokpalaeke
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Great video! Can you please do a video on interview questions for Senior Administrator? Specifically for the emergency department (band 3)

samreena
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These videos definitely helped me get into the NHS, massive thank you!!

tracycooper
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I got offered the job on the spot today after watching this video on repeat all last night. Thank you!!

marisaruettimann
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Thank you for the time you dedicate to tending to each message/request

onomeomokri
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Hello, previously i have followed your video and tge outcome was really really very great. And i like the way you help others by responding in comment.
Tomorrow is my interview for the post of non-clinical admin rules in NHS. And i am verry nervous as i have no clue about non experience questions.could you please suggest a video. Thanks in advance.

mahbubaakter
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I have an interview today for a Band 3 role Richard 😊

emmaudoh