Intel admits CPU issues. How to STOP Instability and Protect your CPU!

0:00 - Why we're making this video
1:32 - Intel's official statement
3:03 - How to prevent additional damage
5:39 - ALL motherboards need the updates
8:17 - How to check your CPU
10:41 - What if I just bought a new at-risk CPU?
11:31 - TLDW: UPDATE YOUR BIOS!

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Intel Has Responded! How to STOP Instability and Protect your CPU! ft. Wendell from Level 1 Techs

Robeytech

[robeytech]

So now that Steve told you the same thing… go update you BIOS!

[ing-tangtawan]

So we bought the CPU and Motherboard based on the initial review and performance figures when launched. Intel did not provide any guidelines for their motherboard manufacturers back then.

And now we should accept that we wont be getting the performance we expected ?
No matter what. This is not okay

[peterbroad]

Stop gaslighting us.
Intel did not provide these specs to vendors when the chips and motherboards were in development; it was a temporary move to deflect blame from their own inadequate processes.

[el_teodoro]

"we really appreciate that we have this option".

NO. They are required to provide replacement. Selling broken product as working is illegal. At least in EU.

[deepspeed]

I’ve paid top dollar. I do not need this BS

[NotHugs]

"Just update your BIOS". Meanwhile the latest BIOS for my motherboard (Gigabyte Z690 Aorus Master) is from December 2023 😅

[thecastrocuba]

The only right thing to do for Intel is a Recall

[urmokasela]

So, let me get this right...
Intel advertizes its product performance at 253W (and keep them competitive with AMD).
MoBo makers use settings which let you hit and keep max performance at 253W.
Intel default profile has a lower performance than advertized perf at 253W.
But now Intel says if you choose to use 253W perf level - it is on the responsibility of the user.
To use the product as Intel has advertized it, you will take the full responsibilty if and when it fails.

Wow, how the mighty have fallen.

[areiacreations]

I'm one of the affected customers with an i7-14700K. CPU run fine for about a month, then blue screens started coming up with an increasing rate till the system became unbootable. I found out later that during that first month, all the M/B BIOS profiles, including the default one, were overclocking profiles. In other words the system was running overclocked without my consent. There was no profile that would run the CPU at default settings, and when the BIOS version with the "Intel Default Settings" profile finally came out it was too late for my CPU. The only thing that worked to get back to booting was to disable all e-cores and any other setting tweak including underclocking would result in a crash during booting. Intel support has acknowledged my problem swiftly and offered a replacement for the CPU. Great to see they have identified the core issue and preparing the fix for it.

[necuz]

Reading comprehension is important. Intel's statement says the BIOS update is to prevent processors from developing this issue, it does not claim to fix any that already have. They are targeting mid-August for release to board partners, who will then have to incorporate it and release new BIOS updates; any version currently available won't have the fix. If you have a processor that is already degraded, contact Intel support about it.

[turps]

Sounds like mr damage control is just saying "dont rma your cpus, just hold out another month", 4 months after the fix should have been released... dude you need to rethink your position..
You entire video is screaming damage control for intel rather than holding them accountable... its embarrassing to say the least

[ZomgZomg]

refunded my 14900k, aint touching this generation or next generation.

[BoundEarth]

Don't worry guys the second bandaid and I imagine the one that is going to really hurt performance and protect the CPU is coming in August after the AMD benchmarks. Because F... YOU!

[blackbirdpctech]

Could you explain more about what your team did to investigate? Your video doesn't mention anything that you did, it just helps Intel place blame back on motherboard vendors, which is fundamentally wrong.

[-iIIiiiiiIiiiiIIIiiIi-]

Ehhh I'm gonna wait for Fabio Tech Jesus to cover this news.

[gamerjerome]

If you know nothing about downclocking your CPU in bios and you bought a pre-build, you can limit your CPU in Windows by adjusting the System Power Plan Options. Set your maximum Processor State to 80-90%.

[tylerdurden]

Hardcore gaslighting on Intel's response to this. It has NOT been good, and they will NOT do a recall or halt sales, and have not said anything about extending warranty on affected chip lines

[Phil_Goodman]

For the ones that owned one of these since launch... obviously our CPU's are past the point of no return and there is no point in even getting the bios update right? I honestly owe this bad Intel CPU to bringing me back to my OCing roots.... originally my plan was to finally buy an Intel and leave it stock... but after around 4 months; the errors started happening and even with my 25~ years of OCing experience had trouble getting this thing to run stable.... and at my age I just don't want to deal with this anymore and just want a PC that works when I get off work. I have built every single generation of AMD since the Socket A and this is my first Intel experience... and it's possibly going to be my last.

[mariusoneo]

Nice cover up.Microcode 0x125 increase AC to 1.100mohm so default low boost voltage will increase with about 0, 060V so this will mask degraded behaviour.

Previous microcode 0x123 had low AC 0, 400mohm so much lower voltage, but with degraded 14900k or 13900k bsod alot from 2 Pcore boosted to the moon.
Now with raised voltage from micrcode 0x125 short term stability gained to pass zen 5 launch and hide under the table big mess from intel
Shame on you!

[trick]

Cough cough. They’re blaming it on the mb makers? They didn’t mind when their cpus were getting great single threaded numbers.