This Is How AI Will Revolutionize The Customer Service Industry | Forbes

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Deon Nicholas, the CEO and cofounder of Forethought, joins “Forbes Talks” to discuss how AI is used in the customer service industry and what’s next for AI.

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Smart educated brother knowledge is power ✊

Save-money
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Thavk you so much for sharing.thatvos great 👍

churamontgomery
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Tried to get a feel for how their products would compare to in-house GPT-4 based solutions and couldn't find much substance. If you get media exposure, you may want to leverage it by having lots of (fresh) content on YT explaining your products with actual (demo) examples, paying for yt content creators to push the products etc. Bottom line: I still have zero concrete idea of what the products can and cannot do, and at what cost... 99% of others would try even less hard to find answers...

Fatman
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I like the content but its not really about how AI will revolutionize the customer service industry...

hang
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Look for $VAI VAIOT in Crypto. You‘ll probably thank me later.

DomsCryptoYT