What is the “Perfect” Health System?

Ed Hammond, Director of the Duke Center for Health Informatics at Duke University is on a quest to answer one of healthcare’s biggest questions: What does the “perfect health system” look like?

In a sweeping conversation about digital health and health equity, we find out about Ed’s project to define “perfection” in healthcare delivery through in-dept interviews with 17 different groups of stakeholders. He’s talking with clinicians, nurses, and allied health professionals for an 'inside' perspective, and augmenting that with the point-of-view of healthcare consumers of varying races, ages, sexual orientation, and socio-economic status.

Though his research is in early days, Ed’s talked with 5 different groups already and is beginning to uncover some themes. He asks participants to “suspend the reality of health benefits and not being able to do something,” then digs into what’s at the heart of the elements that would make a health system worthy of the term “perfect.” What’s he learned so far? And, how is he hoping to ultimately use this information? Could virtual reality serve us up our own uniquely “perfect” experience in the end? Tune in to find out!

Filmed at MedInfo 2023 in Sydney, Australia, July 2023, with special thanks to the Australasian Institute of Digital Health.

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Jess DaMassa chats it up with the ‘who’s who’ of the health tech and healthcare innovation set on 'WTF Health - What's the Future, Health?' Catch 100's of interviews with leading healthcare technology startups and the VC investors, health insurance companies, big pharma co's, and hospital systems helping bring their new ideas into the healthcare establishment. From AI and Big Data to digital health, virtual care, telehealth, digital therapeutics, payment model innovation, and investing, Jessica helps you spot the trends and figure out what’s next.

"WTF Health - What's the Future, Health?" is sponsored in part by OneDrop, Pfizer, Wheel, Komodo Health, Crossover Health, 120/80 MKTG, & Bayer G4A.