3 Easy ways to get an ALSP off on the right foot

Some easy ways to get an ALSP off on the right foot:

1. Focus on the business's goals, and make sure they are not only shared with your supplier but also the service is aligned to them. Make sure that KPIs can be mapped to those business goals too.

2. Your ALSP should be an expert in contracting processes. Define what you need supporting, not how it is done. The big exception is where they need to adopt your systems or integrate with your organisation.

3. Go after immediate business pain so that the business team gets the benefit as soon as possible.