How to add a 2nd profile to your new Toyota multi media system

Adding a second profile isn’t as intuitive as one would think. This video demonstrates how to add another profile. If you just want to pair as phone but not create a profile, just use the “sign out to guest mode” on the settings.

#Toyota #tundra #highlander #rav4 #corolla #grcorolla #corollahatchback #corollahybrid

[pat]

Thanks Steve that helps a lot. I was told my wife would log onto my app but I could never create her profile. Great information...

[Merichguy]

Just bought a Rav4 last week and your video was very helpful. Thank you.

[jdenney]

So glad I found your channel! Thank you for all the help.

[jseidl]

thanks steve very helpful video once again

[leemacdonald]

Excellent work Steve. Question, in the Info and security settings there is a lock option. If the lock is turned off will the head unit allow the two users with profiles to toggle between the said profiles without being prompted to put in the PIN #? Would love to hear your feedback.

[michaelconover]

PAIN IN THE BUTT! Very confusing array of email, passwords and PIN #s, but I finally got it to work……sharing the same app account did NOT work…..so I guess I’m satisfied that my wife has account and now seperate profile and the her phone now comes up when the car starts…….very clunky and should not be so difficult……

[tommason]

@Steve. Great video! After trying a ton of things I’ve been unsuccessful on adding a second profile. I thought after watching your video I had it. Sadly no. I’ve followed your steps like you and Jimmy up to the point that it sends a code to Jimmies phone. Unfortunately we don’t see Jimmies phone so I don’t know if what’s happening on my second phone is the same. What I do is it displays a code with an OK button, like yours, and sends the code to the new phone with a button that says PAIR. I tap PAIR on the phone and OK on the display and this is where yours and my experience differ and it’s the fail point for me. Yours goes to the Set as Primary User screen to which you say NO. Mine goes directly to the Use CarPlay screen and doesn’t offer the critical Set as Primary Driver screen that leads to searching for a detected profile and finds Jimmy. Mine just adds the device but not profile even when I try search for it.

Any chance you can help with what it takes to get the Set as Primary Driver screen on the display?

UPDATE: I finally was able to create and save a second profile. The trick for me, which wasn’t provided in the video is that the second person needs to have their own Toyota account with their email, phone and password. Then log into the app with those credentials and don’t add a vehicle. The personal profile in the app will have the second persons profile info. Then after adding the device…I still didn’t get the Set as Primary Device screen, but after it was added and I searched for detected profiles it found hers. YEAH! From there it was the pin creation process which is launched by tapping the detected profile. Once a pin was set in the app and you tapped the detected profile, you enter the pin and voila in now asks if you want to save it. Say yes and you now have a second saved profile.

[MegaToffis]

Does not work if CarPlay is connected. I can't find that update button under the main profile. Although I live in Finland in Europe, it seems to be the same device.

[mikehayslett]

Thanks for your videos. What pin number are you speaking of for an additional user? I used mine that was created at the dealer, should my wife create her own pin number and how?

[accousticpahadi]

Hello Steve, just got our Toyota bz4x, you were talking about a way around to having 2 have the Toyota app for the same vehicle . Please assist

[GerardoValero]

Hello, thanks for the video, if the secondary don't have toyota profile?

[LisaChiu-lfvc]

Hi Steve, successfully added a 2nd profile to a RAV4, but the name of the profile is blank even though it is in the Toyota App. Happened multiple times. Any suggestions?

[westonlee]

How do I retrieve my pin? If I cannot retrieve it then how do I reset it to get a new pin?
Also how do I change the primary

[wesstanton]

What permissions does the Toyota app need, in order for the profile to be shared with the multimedia system? (This may be an Android thing: options I can allow or disallow are Location, Microphone, Nearby Devices, Phone, Camera, and Files & Media.)

[keithpope]

Steve, I thought the multi media system would automatically recognize the profile based on that users phone and not have to select and enter a pin everytime, to switch to the other profile.

[lizabethmontalvo]

Hi Steve I tried that it doesn’t work. It still shows iPhone and my personal profile says to to hit the reset button

[scottmitchell]

You also need Bluetooth enabled for the Toyota App. Otherwise, “no joy”

[JohnWilliams-vrfp]

I have 2024 TRD sport Tacoma and love it. One problem, sometimes when i get in truck, often really it doesn’t connect my phone to CarPlay. I have to go into settings and tell it to connect my phone to CarPlay. My wife’s Mazda CX-90 connects automatically every time. What gives?

[mikebrodner]

Can you switch who the primary driver is? I haven’t been able to figure it out. At the time I bought the car I couldn’t get my phone to connect so we used my wife’s phone. But now I have to actively switch to my profile every time I get in the car. It’s not the biggest deal but since I do the majority of the driving in the family I’d love to make my phone the primary.

[hectorcarrillojr.]

How do we add a 2nd person on the app to have access to remote start, etc.?

Thanks!