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What is LiveChat? in 36 seconds!

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See what is LiveChat in 36 seconds and how LiveChat can help you connect with website visitors, deliver better customer service and boost sales.
LiveChat software is a complex customer service solution designed for e-commerce businesses. It helps to provide support via the web, desktop, and mobile applications, as well as collect clients' requests through the ticketing system or ChatBot.
By applying LiveChat to your site, you can attract customers' attention with attractive chat features (eye-catchers, chat buttons, and chat invitations) and boost their engagement.
Generate leads using the pre-chat survey, integrations with CRM tools, and boost online sales up to 30%.
With LiveChat on board, you can deliver assistance on your website and your social media fan pages. Accept queries from Facebook visitors and handle them within the LiveChat dashboard.
#livechat #whatislivechat #livechats
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Join us!
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Hi, great to see you here! :)
We are LiveChat, and our mission is to help people and businesses communicate better and fully express themselves. You may be familiar with our most popular product: LiveChat, which allows you to communicate with your customers directly through chatting (yes, it's that little icon in the bottom right corner of almost every page), but that’s not the only thing that we do. Let us introduce you to the rest of the LiveChat family:
ChatBot allows you to automate communication with your customers. HelpDesk is a powerful online ticketing software. And KnowledgeBase... you'll never guess: it enables you to share knowledge with others easily and quickly.
However, it doesn't stop there! You can expand our software functionality with additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce, and many more. All this to give you the perfect tool to communicate with your customers.
PS. We know that’s a lot. We’re pretty proud of that.
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