How to fix and diagnose issues with Samsung Ecobubble Washing Machine

Got an error message or issue with your Ecobubble. There are some REALLY simple fixes that you can check for and resolve before paying a professional. This video also shows how to put into test mode to confirm the issue.
It will show: How to remove and clean filter, check water inlet issues, drain issues, out of balance issues and how to resolve. The test/diagnosis shown will provide a code that you can look up at Samsung (see link below) or codes below:
1C, 1E Water level sensor issue
3C, 3E, 3E1, 3E2, 3E3, 3E4, 3E5
Motor issue
4C, 4E
Water supply issue
4C2, 4E1, 4E2, 4Ed
Water temperature issue
5C, 5E
Water drainage issue
6E
Water heater not functioning
8C
MEMS sensor issue
8E
Current error
9E1, 9E2, 9H1
Power error
11E
Low water level detected
12E
Button issues
13E
Signal communication error
14E & 18E
Button issues

[ashleighAshlee]

Thank God I found your YouTube channel! My washing machine died just now, and after doing the checks you demoed, gunk came out from the small hose next to the filter. After that my washing machine is back up and running!

[tss]

Thanks allot. You saved me. My washing machine suddenly stopped while washing my job clothes. Now cleaned as you said. Found five years of gunk in that. Working normally now. Will keep it clean now onwards :)

[mrlol]

I had UC after running the test. Checked the fuse and it was knackered. Changing the fuse sorted it. Saved £400. Cheers

[CenetRox]

Washing trapped inside, unable to unlock door, I totally forgot about cleaning the filter ... works fine again .. much appreciated !

[shirleymorris]

Thank you ever so much for demonstration. My washing machine was out of action for 2 months, I was about to buy new one until watching your vid. Machine now working perfectly. Thanks.

[terryfoley]

Thank you so much! Solved my E3 warning light when machine stopped working. I was delighted to see a completely clogged filter (after draining for about 10/15 minutes as you advised). Thanks again.

[DogWhispererAdeHowe]

A good video which really helped. Our machine was stuck on 11/12 minutes in a 15 minute cycle, door locked, seemed like a call out but I watched your video and checked a few things. Firstly the wash load was a big throw that we use on the dog sofa (yes, I know they shouldn't be up there but my partner lets her 2 dogs up there, my 2 dogs don't go up there). So the load was too heavy. Plus there may have been a kink in the water feed so I made sure that was okay. Then I drained the bottom filter - yuk - and unplugged the little hose and a few drops of black water came out. It still didn't drain, seemed to gurgle a lot, so I checked the drain hose, disconnected it and made sure it was clear. Couldn't disconnect the motor hose though, too tight for my big hands. Anyway... put the machine back on, set it to rinse and spin with NOTHING in the drum and lo and behold it started working again. By the way I used the two right hand buttons to diagnose the E3 problem as in the video. So it could be more than one problem that causes the machine to stop. I just kept going through the list until it started working again. Thank you.

[jon...]

Thank you very much. I've learnt so much from this video. We have the same as the mother in law and hers won't spin so I found you. They won't listen to me but I've learned so much. Thanks again hope everyone has a great Christmas and God bless everyone...

[alexia]

Thank you, my family member forgot to take out the tissue paper and it ruined the washing machine
Thank you for teaching me how to fix it

[mwangobree]

Thank you so much. The filter was dirty, you have saved me money!
Thank you

[ljerromes]

People like you make YouTube worthwhile!

[veronicaconway]

thank you, were having trouble with the door not opening and programs not going. so I've set teh machine to do the test run, but there is washing in there, so we shall see, Thank you so much.

[mellee]

I couldn't get mine to go into diagnostic mode. I pressed the spin and option buttons, turned the power on and it just looked like it normally does. I turned the programme selector dial a few times and nothing happened so I stopped but it carried on going around the programme selector clock. I switched it off. Turned it back on and it carried on. I opened the door and it seemed to be waiting so I've put it on a 95c baby care wash. The issue with mine is keeps stopping part way through the washes though someone has pressed pause (although they haven't). However, I have never known before about cleaning the filter so I've done that- thank you! Really good and informative video.
If you or anyone else can help further I'd be so grateful!

[hopelesstorich]

Hey amazing demo, really helped me have a understanding of my machine. Wish you taught us how to do laundry though mine keeping coming out like crinkly crisps lol, and the smell of the laundry doesn't really come out on the clothes, it just smell less hahaha

[cav]

Exactly what I was looking for, cheers dude

[Beausaint]

This is a great video! I just regret buying this washer it is the worst washer I’ve ever known. My latest problem is the extreme squeaking coming from it. 🤦🏻‍♀️

[fairchan]

Thank you. You saved my bacon. Thanks for sharing, as I just accidentally locked my dooor, wasn't aware, so pressed the two for locked, and now I am back washing.

[LynnekeChristiaensen]

THANK YOU SO MUCH! You are a life saver!

[yvonjones]

Exactly the same with me. Thank you so much.

[MarkLynskey]

Thanks for this I think I’ve sorted the issue with it not going into spin.