Leading with Heart: Jack Hollis of Toyota on Trust, Service, and Continuous Improvement

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In the debut episode of the Arable Leader podcast, host Karl Martin welcomes guest Jack Hollis, President and COO of Toyota North America, and also Karl's client and friend. Their discussion explores the evolution of leadership, building trust through vulnerability, and the significance of prioritizing people over performance. Jack reflects on past mistakes born from competitiveness and highlights the benefits of supporting others.

With deep mutual respect, Karl and Jack underscore kindness and curiosity to embrace challenges as keys to genuine leadership. Jack shares his leadership philosophy, which is driven by his faith and commitment to serving others. He emphasizes the importance of being present, humble, and valuing every individual.

00:00 Introduction
01:46 Meet Jack Hollis
04:47 True - where does the drive come from?
07:13 When you're not the best
10:20 Brave - unique contribution
12:20 Kindness - people before performance
15:20 Trust
20:24 Comfort zone - what scares Jack?
26:37 The deep driver
34:06 Conclusion

The Arable Leader Podcast features conversations with incredible leaders. We discuss what it really takes to lead from your soul...to be True, Brave, Kind, and Curious. In a world where leadership is, at best, untrusted, and, at worst, in abject crisis, we're working to equip people with the greatest of human skills: leadership. This is leadership of a different kind.

Host Karl Martin is the Founder and CEO of Arable, a Leadership house that coaches top-tier leaders, specializing in cultural health. He has 25 years of experience leading teams to new levels of growth and coaching individuals to break through personal obstacles, enabling them to lead in a healthy way. Blending ancient wisdom and cutting-edge behavioral science in coaching and leadership development, Arable is changing the way global businesses and individuals develop through their True, Brave, Kind, and Curious model of healthy growth.

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