How to Fix Your Sinking Steelcase Leap (V1 or V2) Chair - Gas Cylinder Set Screw Adjustment Guide

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In this quick video we go over why you would need to adjust the set screw on your cylinder and how to do so. Thank you for watching and please like and subscribe!

Seat Removal Vid:

Table of contents:

Intro 0:00
Seat removal 0:17
Set screw adjustments 0:43
Seat Reinstall 2:39
Final Remarks 3:00
Bloopers 3:24

Tools you will need is:

Long handle screw driver
1/8 Allen key

Thank you for watching.

Crandall Office Furniture has been remanufacturing Steelcase & Herman Miller office chairs since 2002, and since then has grown to become the largest remanufacturer of high-end office seating in the United States. We see and work on thousands of these chairs every year, which gives us a unique insight into how they stand up to long term use, where they fail, and how to fix them. If you're looking to learn more about high end seating, you're in the right place!

[stupendouskevin]

This is def one of the most niche but also wildly useful channels in YouTube - I've owned an old Leap V2 for years and had so much trouble finding repair info online, yet so many people seemed to own the chairs. Thanks for posting these, really really appreciate it!!

[stever]

THANK YOU, THANK YOU, THANK YOU!! This helped me adjust my sagging chair rather than buying a new cylinder.

[bertcarrier]

Yes! This worked. My favorite chair was driving me nuts by sagging all the time. Fixed!!

[borreLore]

Very good, these are the more useful videos on maintaining your steelcase chair. I appreciate you actually explaining how to do things instead of just doing them.

[johnlewis]

Crandall and Kim are the BEST! Buy here you won't be sorry!

[tmarshburn]

Thank you! This solved my issue and avoided buying a new cylinder.

[WallImages]

Excellent video, and also saved me buying a new cylinder. Thank you very much!

[DM-fpuw]

Much better than past videos on this issue.

[nickjqw]

This helped me on a Gesture chair from Crandall as well, basically the same sinking problem and fix. Should update video or keywords to include the Gesture!

[laurastephens]

Ya'll are doing the Lord's work here, seriously, lol. We bought two refurbed Leaps a couple years ago and we've had issues with sinking on occasion. I sent this vid to my lovely hubby and this past weekend we used your video to fix our chairs, YAY! Thank you so much <3

[ghislainepujol]

Hi! My Leap V2 is stuck at its lowest. Thanks to your videos, I removed the seat, but it seems I have a conic cylinder (so no place to screw/adjust it with the Allen key). Do you have any tip to adjust these kind of conic cylinders? Thanks!

[agood]

Mine doesn't have an a hex screw. It looks more like a clip thing inside. Not sure what to do? It still keeps sinking as I sit in it during the day. I have a Leap v2. Thanks in advance!

[Spudstr]

I don't have a screw in that hoIe just had a D shaped nugget aligned to the left that with knife I can jam rightwards to gas the chair back up?

[shaynareynolds]

How do you know the setting is tight enough or loose enough before putting the seat back on? I thought I did what the video said - but if I raise the chair all the way, then sit on it, it goes nearly all the way down. I have to let it all the way down, then all the way back up, then sit in it to maybe get to a good height and have it stay there a while.

Just as in the video, I adjusted it to the point where it wouldn't bounce back on its own when pushed all the way to the bottom. It doesn't maintain a particular height when I sit in it, though. It seems to be dropping very very slowly over time.

[mni]

Great Video. Thanks for the information

[philc]

Hi, what does it mean if I do not see any pin at the bottom of my seat after removing the padding? Stuck with a sinking cylinder and not sure if I need to purchase another one at this point..

[benink]

Hey there this one is just super stuck, I don't wanna use a torch on it as I'm afraid I may break it off and never get it out

[TommyLoveTV]

Hey! I was curious if this method works if you didn’t align the cylinder in properly?

Im looking at a lot of tutorials and I can’t take my hydraulic cylinder off and I’m currently waiting for WD-40 to come in so I can try to loosen it up with a wrench and try to put it in the proper alignment.

Thank you for your time and videos!

[PanzerIV]

QUESTION: The issue we have is that the cylinder is completely touching the floor and we just noticed it scratched a lot of the wood floor, I'm quite pissed at that and I can't see any ways to screw/unscrew it to raise it from the floor. What can we do?

[not_abed]

i bought one of these chairs but whenever you sit in it, the chair goes all the way down and when you get up it goes all the way up, i saw people saying the set screw needed to be adjusted and i took the seat off to see that the screw was stripped any advice on how to fix this ?