Astonishing Anti Repair Practices By Apple In the Last 15 Years

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[carletonrutherford]

The ABSOLUTE worst thing Apple has done in the past, is to make their phones virtually irrepairable, and have success doing it. That encouraged all other cellphone manufacturers to follow suit. Their actions over the years have contributed to tons and tons of tons of e-waste. They were, and still are despicable.

[rrwholloway]

Don’t let anyone ever tell you Apple is committed to protecting the environment.

[HouseholdDog]

I had a collection of toy dancing flowers from the late 80s.
They "danced" when you played the music.
What amazed me when I looked at them recently, was they had a hole for you to oil the gear mechanism.
They also had screws so you could replace the motor, if it ever became necessary.
They had enough pride in their work to do this for at $10 toy. But apple won't even do it for a $2000 computer.

[camboi]

i find it neat how the SteamDeck goes against the industry norm and is fully user serviceable with Valve posting a video on how to take it apart along with tips and recommendations to prevent accidental damage to the device

[mxss]

As a former repair tech at a MacBook repair depot (a official apple one), I think it’s funny how apple makes all of their packaging on the consumer facing side “eco friendly”, but I went through thousands of tiny pieces of plastic every day from the packaging materials in the replacement parts.

[coladict]

The way I heard it for the "right to repair" bill in California is that it provides an exemption for waterproof portable devices, meaning the iPhones won't have to comply at all. That's why Apple can publicly claim support, while privately having undermined the bill to basically exclude themselves from it.

[FishyBoi]

I could not imagine this level of anti-consumer measures being taken anywhere else. Imagine if you had to ship your car back to japan or germany or california or something just to have your radio replaced!

[MisterRose]

You should always be skeptical when a company backs a bill that, on its face, seems to hurt them financially or takes control away from them when they've fought so hard to maintain it.

[lindseylinck]

As is often said by other repair youtubers, the importance of denouncing those nasty anti-repair designs goes beyond Apple itself. The abominable riveted keyboards, soldered RAM, and even soldered SSDs now are common in other brands (like Acer, Asus, Lenovo, Samsung) because they saw Apple do this despicable practices and get away with it.

[mikefromwa]

As an Android phone user, I find this absolutely amazing. Apple really does own your phone, you're just carrying it around for them.

[salahkouhen]

This is really in the DNA of the company, not just the last 2 decades. Ever since Steve Jobs made it hard to open the Macintosh in 1985 Apple products have been openly anti consumer

[ViktorShahter]

This video should be renamed to "Apple's acts of terrorism in hardware and software." I knew they done this stuff but I never knew it was this much.

[jeksewnoleeray]

It is VERY hard to believe that Apple suddenly supports right to repair. Either they are outright lying, they are going to make a very half-assed, surface level attempt, or they have a loophole that they can use to get around it.

[jozsefizsak]

I've gone from recommending and using Apple to detesting the company because of these practices. The extremes they go to seem almost like satire, so desperate are they to hurt their customers who still remain loyal. You're doing important work by exposing their tactics. I greatly admire your intelligence and ethics.

[HughJeffreys]

*A few more things I didn't mention in the video:*
Lack of a battery or display replacement programme for Apple Watch, iPad or iPod. Broken devices are replaced.
Apple Watch disabling Apple pay after a screen replacement.
Also been told there are paired chips for the Apple Pencil on iPad Pro 3rd Gen displays.

[coasterblocks]

Apple needs to be investigated by the ACCC.
I had a MacBook Air which had a failed USB C/charge port which occurred just after the warranty expired. I was told they would have to replace the entire laptop, at my expense. I told them they were in breach of Australian consumer law but they wouldn’t budge.
A repair shop told me only the USB-C port needed replacing.

[curtisj]

The lengths that Apple go through to prevent customers repairing their devices is astonishing. So much for their environmental credentials

[camb]

Great review! Apple's new 'Mother Nature' commercial and gas lighting about the company's 'green' initiative is hypocritical to the max. Everything they say they're doing is wildly insufficient when you take into account the millions of Apple devices filling landfills that they refuse to unlock.

[Ebalosus]

As an independent Apple tech myself, the shit they pull is infuriating because not only does it make my job harder than it needs to be (thus costing more for the customer), but also leads to a lot more e-waste than there needs to be. Their talks of "carbon-neutrality" don’t mean shit if it’s going into producing a lot more just because 50% of something needs to be replaced when only 10% of something is broken/faulty.

[zoogoo]

With all of this history of anti repair practices; can anyone with a straight face say they trust Apple when they lie that they're going to be pro repair?