Day to Day Work Life in Information Technology - What do I do?

What is the day to day life of someone who works in information technology? Let's find out in this video.

I talk about a few of the things that I do at work everyday working in information technology. I work for a hospital as an Information Systems Technician where I help support close to 2000 people and over 1000 devices.

Some of the things that I do including general help desk ticketing management, Active Directory management, group policy management, and imaging using Microsoft Deployment Tool-kit
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[MotoMichiganVlog]

I work in IT. This is what I do. First thing first. Daily checklist. Make sure files are where files need to be and backed up. Make sure things are running smoothly. Update things on the daily. Answer tickets which vary. We do everything from computers to laptops to cellphones desk phones industrial printers office printers door security and scan guns just to name a few. On average I have a bout 3 calls and 5 tickets per hr. Some are simple solutions others requires research and getting back with the ticketor. Tickets are priority. But on top of that you also have small and big projects like for example setting a new employee starting in a week or updating a system or things like that. I thought IT would be nerdy and boring but in fact it is very interesting and it feels great to help others out make sure your company runs smoothly. It is NEVER boring and you are always learning. Just my take.

[goldboss]

Have you tried turning it off and on again?

[KalisTech]

I really enjoy IT. I have my Associates in Cybersecurity and going for my Bachelors in IT with a focus in Cybersecurity. I have an interview tomorrow for an IT Specialist position (tier 1/tier 2 helpdesk) and I’m so nervous because I don’t have a lot of technical experience. I only have what I’ve done in school and the small things I do at home on my own devices.

[ChristianGarcia-yfrw]

Computers and tech in general has always been a very key part of my life. Watching this video and understanding more about what a day to day experience in IT is like is extremely insightful as I gear up to enter this work environment. Being able to apply my love for tech into a job is what is getting me through my Bachelor's and is motivating me to get my certifications. Seeing this video really helped me to visualize what it is that I am to really look forward to, thank you!

[mr.smiles]

I actually do similarly work as a system technician as well. Awesome job love it

[jpllego]

subsribed bro... I love computers... and now still studying in high school for a degree!!! thanks for the videos

[ittaster]

Nice video Zak! It gives new comers to IT a good overview of what it's like to work in support.

[jkind-Leron]

You are so real bro i learned a lot from you and give me motivation thank you

[redful]

Old video but still some good info. It’s interesting to see how similar IT is to my Job in the Marine Corps. Especially when it comes to utilizing DHCP, Active Directory and command prompt etc. I’m hoping to get a associates in IT and maybe some Certs from Cisco to go with it. Thanks for the video. You just got a new subscriber 👌🏻

[milan_k]

i feel ya man.. Im doing the same thing at work. Great video!

[JeffreyBarranco]

This is exactly my job! Learning a lot from you bruh! 👌

[senpaiotacutex]

I actually tried to find videos related to *ICT* to improve my skills in *computer*, that's it, now I'm here :p New *Subs* here! <3 ;)

[ericjarvinen]

you literally do the exact same job i do in the marine corps haha imaging, windows servers, end user issues, cisco phones

[mimitibayan]

Pretty much the same job I have as IT Operation and Network Support. Yes it is always different issues every day! Got a new subscriber here! I will be visiting your page more often and maybe one day reach out to you for some help.

[wailam]

Thanks for the awesome videos, I really appreciate it! This has helped me a lot as I am going for my first day as a intern in entry level help desk in the next two weeks. I barely got any hands-on experience from my college that I'm getting a bachelor for admin I.T. management with no certifications, book smart is totally different than getting real hands-on experience.

Thankfully there are YouTube videos and people like you that share their knowledge and experiences. Self teaching yourself is important, you can create your own I.T. lab as a beginner to learn from; there is free virtualization for different operating systems such as different versions of Windows, MacOS, and Linux you can use as admin to mess around with and learn depending on the work environment that is required. Through this, I was able to learn administrative tools like what Zach was talking about and I can guarantee that during the I.T. support interviews, the employer will ask you questions about it!

[DBC]

What do they do, what’s their objective, and who
Are they helping ?

[hokuspokus]

Putting out fires and imaging. I don't know how you don't get sick of it. It's what I do too. I'm trying to make change to 100% phone help desk.

[okidave]

Wow, XP and Server 2003 in 2016, how retro! Were there vendor specific programs that kept certain clients from being upgraded?

[medsurgcutie]

This is what I want to do! I'm studying for A+ certification right now.

[ANGEL-fghv]

Just wanna say, VERY GOOD quality camera for it being from 6 years ago . Holy cow.