DoorDash Customer Ratings Explained 2022

Explaining how DoorDash computes your customer five star rating

[truthrn]

They need to change this because people LIE just to screw people.

[NoobCR]

They need to let drivers rate a customer and let people know that they lie to try and get over.

[MrRepoman]

A lot of customers out will just leave a shitty review just to screw you. I know for a fact I've delivered orders in timely matters yet occasionally some scrumbag leaves a low review. Some new system needs to be put in place to stop people from doing that. They ordered the food and I delivered it and that's it!

[liquidzenliquidzen]

I never hated humanity before working fod Doordash.

[liaangelahh]

I want know 4 rating excluded still good or very bad I need to know thank you.

I don’t understand what is that rating
Please you can explain me. Thanks

[punkfrenzy]

I’m sorry but are we not gonna talk about the comment that person said about getting her way with him😂😂 but seriously good video man

[CandycaneBeyond]

I can't find where to rate my door dash driver in the app. Do you have a video on that?

[calebe-d]

Good video DoorDash Customer, thanks.

[Sabrinajeromej]

I had 95 5 stars and 2 1 stars…but today it’s 94 5 stars and 3 1 stars….is it possible they change the rating weeks later or do door dash take away from your 5 star to give you 1?

[xlivinginbabylon]

I got a bad review because the restaurant didn’t add something to their order how can I make this go away or does it stay in my account forever?

[dipeshrajak]

Does 1 star rating stays in dasher forever or it goes away once the customer give good rating?

[RickyIcecubes]

Every once in a while I'll get one starred too. Every one star you get drops your customer rating .05. If you were a 5.00 rated dasher, you'll be 4.95 following the one star. Sometimes it's obvious who left it. I'll have one that was already late and cold and they'll one star me. But sometimes I'll notice I got one when it's not obvious. I think that happens when the restaurant get the order wrong; and in their anger they go ahead and bash both the restaurant and driver.

[aYo-Kilo]

I preferred customers to not leave a review 😂 so I can keep it 5.00 ⭐️ ⭐️ ⭐️ ⭐️⭐️

[carterbrown]

They on time is nice. Mines was 93%, but has been dipping lately.

[Goldensimba]

I got my gf order yesterday. She said she was ordering Cracker Barrel it’s about 12 miles from her house 2 miles from mine I knew if I went there I would get her order anyway she put 5 star and a wrote a review and my rating didn’t go up or show me the review

[Ovr.it]

96% completion, 96% on time or early, but acceptance rate will not love above 78% and I have not turned down or missed any orders I was at 82%. I dropped to 77 went to 78 DoorDash for a minimum of 12 hours. A day have not turned down any orders and my acceptance rate will not go up????

[taylord]

I don’t have any customer ratings or numbers at the end. yesterday is was 5.00 in GREEN and now it says 5.00 in RED… like what the hell is going on

[lukedavenport]

The ratings are so dumb I haven’t had a 5.0 sense more then a year ago bc I keep getting 4 and 3 stars bc doordash isn’t being honest with customers and telling them we need a 4.20 to stay on if customers knew a 4 or 3 meant fire this man! They’d probably not review or leave a 5. I’d say a 4 star is decent a 3 star is average and anything below is bad in a regular review for like a restaurant. I almost have 3000 deliveries and have rn 1 1 star 3 4 stars and one 3 star so a 4.91 but no thumbs down for any 4 reasons you can give. You know even if it was out of my control it would be nice to know what I could fix even if the customer is wrong just knowing why I got it would be nice. At least when Karen’s at a Walmart freak out no matter how stupid of a reason at least we usually know why.

[Jeff]

see my ratings is 4.94 that's not changed and it's literally at 100 starts 96 5s 2 4s and two 3s and I've had about 500 deliveries but it's the ones below that are disappearing is that normal and thanks again for the video you are the best on youtube hands down oh and my comments are disappearing too above and beyond

[bobcatwelder]

i am 4.96 customer rating, 95% acceptance, 100% completion rate, 94 ontime or early 398 life time deliveries december 26 th i started 49/5 stars 3/4 stars 0's for the 3, 2 1, stars