How to Repair - Fix a Damaged Ethernet Port

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Learn how to fix a damaged Ethernet port (also applies to RJ-45 / Ethernet keystones) in this short video! We received a computer that kept dropping it's link to the network. By the time it reached the shop it wouldn't connect at all which is when we diagnosed the port as the issue.

Thank you for watching our content! This is Tech Savvy's first repair video (second in total). I'd like to post little updates here as we move along. We had a clip in this video that used our lapel mic (finally). Our next video; part 2 of our "How to Build a Computer" series should have much better audio then the first!

Video #: 0002

The brand and product names show in this video are trademarks of their respective companies. Any images shown in this video are for example or illustrative purposes.
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I had the same issue with the ethernet cable where I had to press it for it to work, much worse than shown in the video. But your solution worked. Thank you. Keep doing what you do!!

adityaarya
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Hi there i want to thank you for this video. mine hasn't been working for sometime, i just looked in the hole as per your video, pins 1 and 8 were bent right up, i managed with a pin to get them back down, and it now works, ., , incredible, after spending hours installing drivers ad troubleshooting. Cheers Fred.

fredshead
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You made my day. The port stopped to work in 2019 on my Alienware laptop and now works again! Thanks!

condrix
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I was very skeptical at first because all my pins are at the same level. But I realized that they are all sunk in. Holy cow this really works! MILLION THANKS.

jittichai
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Thank you so much. My problem turned out to be a crappy ethernet cable that worked with my other devices and why I did not diagnose sooner. After watching your video I replaced the ethernet cable with a much better quality one (you can really see the difference) and everything is now working perfectly. Your video was helpful and saved me much time and money. Thanks.

epacrisimp
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Much thanks. I forgot to check these thin pieces, now working

melihkerembas
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I was precisely considering buying a USB ethernet adapter...and googled up about a possible fix...and this showed up!
Will try this right now - as I am facing exactly the same problem. Thanks for sharing!

victorhugovaldezsoto
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This short video fixed my problem i have had on my pc for over a year.

Loneginger
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You know you literally saved me I was going to buy new pc. And change the network equipment also. Literally lot's of thanks ❤️😊❤️

Google_ME
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My ethernet port on my pc was like this for 2 years, I was so sad because my internet conection is so bad without it
You were the only tutorial that mentioned, that the pins being displaced could be the problem
Thank you so much for this video I cant express how gratefull I am

tiagocatarino
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You're a saviour man, watched many videos only to find none of them worked. For those who dont have tweezers, I used A pair of small safety pins to lift up the damaged connector pins of the port without affecting the other normal pins and it worked like charm.

akshatsaxena
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Thank you! One of the youtube repair video that actually work!

georgeng
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Hey I wanna thank you for helping me solve my ethernet problem at home and now I'm all ready for work 🙏🙌😊😊😊 thank you so much...

wanzzzjyrzz
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Dont know how to say this and I know it’s been years and still thank you so much this worked for me and not only did it save me money but it made me feel good in being able to fix something like that Thanks Tech Savvy

LPerez-fxph
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Also saved me! Thanks so much. Super easy, I tried tweezers first but couldn't get a hold of the pins. In the end, just the end of a safety pin worked for me.

justinlowry
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thank you so much. I never leave comments but this saved my life right before a teams meeting

elevandero
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BROOO OMG TYSM I LIVE YOU LOL I WAS SO DESPERATE FOR CONNECTION SINCE I MOVED MY TV TO MY ROOM AND IT FINALLY CONNECTED AFTER EATCHING YOUR VIDEO!!

evelyn-uxkq
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Bro what u are a genius had no idea what was wrong with my Ethernet and have been trying to figure it out forever !! Did this and it workssss

Ebakess
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this morning I woke up and my ethernet cord was nor registering as plugged in suddenly. I noticed cat bites on the cord by the computer port, so I replaced the cord but it's still saying there isn't a cord plugged in. I'm wondering if the cat could have pulled the cord and damaged the port, but when I look in it I can't tell if it's broken. Is there a quick fix? Should I just buy a ethernet usb adapter for the time being?

ScoutSailor
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hey, I have a problem with my ethernet port as well. So i don't have disconnects or anything but my speed is way slower than it should be (15mbps instead of 1gbps). the online speedtest says everything is fine and wireless connection works flawless too. do you have any idea what this could be?

acetune