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Social Customer Service Demo 21 July 2017
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In this webinar, we provide a high-level view of Social Customer Service - then dive into a #ProDemo to showcase the use of Social Studio and Service Cloud for customer service. We covered all the cooler and off-the-beaten track features that the average Salesforce user may not be aware of. We also discussed how to actually run a Social Customer Service operation rather than just focusing only on what it can do.
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