Why customer experience matters in Banking? | Tech Nuggets by Zuci | Episode - 06

It's Thursday again, and this week “Tech Nuggets by Zuci” brings you a quick insight on "Why customer experience matters in Banking?"

Our Technical Solution Architect & Product Manager, Sridevi Ramasamy (Shri), explains why banks need to use their customer experience as a competitive differentiator and how banks can achieve that.

Listen to the video and let us know your views or questions in the comments section.

Also, we have added a link to our blog to further read on "5 Best Customer Experience Strategies for Banks to Improve CX" in the first comment.

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#openbanking #bankingindustry