What's new on Zammad 6.1

Show cased Zammad version: 6.1.0-1694021264.8a1597aa (pre-release)

Links to the pages I mentioned in the video in their appearance order:

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Chapters:
00:00 Intro
0:21 Ticket History
0:51 Enhanced Timeaccounting
1:35 PGP Integration
2:12 New Condition
2:54 Overhauled Organizations
3:59 Two-Factor Authentication
4:48 Deprecation

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Some information may be specific to a certain Zammad version and for this reason not yet or no longer be available to you. This video does not contain any sponsored content, still is flagged as advertisement because I may mention specific products or services. I don't get any money for that unless explicetely stated.

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Important disclaimer:
While I do work for Zammad GmbH, this video is neither sponsored nor connected to Zammad in any way. All opinions are my personal ones.

[that_helpdesk_guy]

👋 There was a fairly short term breaking change addition that couldn't make it in the video. It's very short, so I created this short (haha) for you guys so we have it as well :)

[maximus_mc]

You have earned my "Like and Subscribe"! You are one of the few channels that has chosen to provide content on Zammad, a Ticketing system that has been a game changer for many. Are you considering doing a Udemy course as well? Either way, excellent job! Thank you.

[mauroruizdiaz]

Hi guys, I’m having issues to get it to work using HTTPS, every time I adjusted it into the settings, I get the csfr tocken validation error and I never get if fixed, then I’ve to completely rebuild the container, when I try to install it without docker, I always have issues with elasticssearch… any good tutorial that works? Thanks,

[helskens]

Is it possible to create a video about dev options? 😊

[Thomah]

Is this the community version or the paid one?