Zammad 6.0

Zammad 6.0

We are thrilled to introduce Zammad 6.0 with its great array of new features and enhancements!

The Release comes with the following new and improved features:
1.📱Mobile View
2.🔍 Duplicate Detection
3. 🪝WebHooks enhancement - now also with integration for Microsoft
Teams
4. 🔔 Default Agent Notifications
5. ✏️ Core Workflow enhancement: title and text support
6. ⚡ Responsive Design improvements: Table column resizing & navigation
bar collapse

Find out more in our Release Notes and on our website.

[ericneo]

I would love to see an actual ticket made from the user's side and how I could respond as a helpdesk member.