DAY IN THE LIFE OF A HELP DESK TECHNICIAN at a School District

Are you thinking of working as an IT help desk technician for a school district? What does the day in the life of a help desk technician at a school district look like? What do you need to know as a help desk technician and is work at a school district in IT different? In today's video I am going deep into what your work at school district may look like.

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Hi, I am Christoph Puetz and I am happy to have you here on YouTube. I hope you find my content valuable and it helps you with your career in information technology. I am working in IT for almost 23 years now and it has been quite a ride. I worked in almost any type of role you can think of in information technology. For the last few years, I have been focusing on I.T. management - building and managing teams across the world. If you are not sure how to progress with your career - either in how you can get into I.T. or where to take your existing I.T. career - please consider my I.T. Career Coaching services. I would love to help you as well with any type of career-related questions you may have.

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[olivermasangcay]

I work as an IT Support for a public university next week! I hear that it is low stress but you still learn a lot. I am excited to start already.

[dalenjurgens]

I am a temp for two weeks at my service desk. There is a lot to know on the education services side as well. I am older, so it takes me a while to learn new things.

Thank you for your video.

[ivegyattocomment]

Working for schools IT onsite desktop engineer for 3 months now, in before i was already doing tech refresh for schools. Decided to become full time desktop support. whatever mentioned here is accurate, but for me not only there's laptops in labs, but i need to deploy mobile laptop carts daily to classes where teachers booked a day before. Providing customer support is the upfront job scope here. Dealing with teachers with their devices, and students who almost always forgot their log in IDs. it's a low stress work most of the time, school reopening after holidays are always the busiest.

[joshubrooksu]

Do you think going to a technical college for informational technology is a good idea? Or would it be better to go to a normal university?