Device Not Detected: Troubleshooting your WD Elements on Windows | Western Digital Support

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00:28 - Check Windows Device Manager
01:17 - Check USB Root Hub
02:12 Reinstall all USB Controllers

  1. Western Digital Support
  2. western digital
  3. hard drive
  4. hdd
  5. external hard drive
  6. storage
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Комментарии
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Thank you, WD for this video! My problem is solved! I just reinstalled the USB Controller!!

layhoonng
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I just don’t get it. My WD Elements external storage still does not show. In device manager I see it and it says ‘this device is working properly’ but I cannot see it on my pc and cannot open it. I need the files!!!

william-petervaillancourt-
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My wd elements light indication is not showing so that device is not getting detected. I tried with different cables and different systems, still its not working

VaishaliShyam
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This really worked and thanks for the video !

arunkaycee
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Awesome this really fixed my issues Thanks for the Video 👍😀

tsuryapurushottam
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Hi Whenever connect my harddrive in asus laptop the connecting sound shows up. But im not able to locate the Hard drive neither in Disk management nor in This PC ? Also in disk management there is no unallocated part too ? What to do please help. Also, white light shows up Whenever i connect the drive to laptop

saumya
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When I go to wd discovery it says one drive import failed can you help me with this

Zakiya-vg
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Hi there, I have another issue, Windonws 10 detects my WD 5TB Elements Portable USB Drive, but the WD Drive Utilities Software doesn't. How can I solve this problem? Thanks for your reply.

eQuantumTrading